Difference between revisions of "Sys Admin Index"

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<span style="font-family: Arial; font-size:120%;">''System Admin''</span>
<hr class="horizontal_bar"/>
A ''system administrator'' (''system admin'', or ''sys admin'') manages users, permissions, and company configuration.
A ''system administrator'' (''system admin'', or ''sys admin'') manages users, permissions, and company configuration.
<br>''Learn More:'' [[System Administration Guide]]
<br>''Learn More:'' [[System Administration Guide]]
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[[ServiceDesk Branding|Branding]]
[[Application Branding]]
:* [[Company Logo]]
:* [[Company Logo]]
:* Logo URL
:* [[Application Branding#logo_url|Logo Web Site URL]]
:* Favicon
:* [[Application Branding#favicon|Favicon]]
:* Mobile Logo
:* [[Application Branding#mobile_logo|Mobile Logo]]
:* Announcments
:* [[Application Branding#announcements|Announcements]]
:* Twitter feed
<!--:* [[Application Branding#twitter_feed|Twitter feed]](Hiding due to LJP-8904)-->
:* Background color
:* [[Application Branding#bg_color|Background color]]
:* [[Application Branding#object_names|Object names]]


|-
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[[Account Management]]
[[Account Management]]
:* [[Company Information]] Β 
:* [[Company Information]] Β 
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:* [[Packages]]
:* [[Packages]]
:* [[Single Sign-On]]
:* [[Single Sign-On]]
:* [[User Support]]
:* [[External Document Storage]]


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[[Monitoring]]
[[Monitoring]]
:* [[Import Queue]] Β 
:* [[Import Queue]] Β 
:* [[Export Queue]]{{ #ifeq: {{SITENAME}}
:* [[Export Queue]]
|ISV Support Wiki
:* [[Global Import Queue]]
|
:* [[Global Import Queue]] Β  }}
:* [[Mass Operation Status]] Β 
:* [[Mass Operation Status]] Β 
:* [[Storage Usage]]
:* [[Storage Usage]]
:* [[API Calls Log]]
:* [[API Call Log]]
:* [[Audit Log]] Β 
:* [[Audit Log]] Β 
<!--:* [[Phone Log]] -->
:* [[Scheduled Job Log]] Β 
:* [[Scheduled Job Log]] Β 
:* [[Report Schedules]]
:* [[Report Schedules]]
:* Process Monitor
:* [[Process Monitor]]


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:* [[Dynamic Case Management application]]
:* [[Dynamic Case Management application]]
:* [[Database Application]]
:* [[Database Application]]
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[[Trust Site]]
: Current status, uptime history,
: and scheduled maintenance
: for the public cloud.
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<span style="font-family: Arial; font-size:120%;">''Platform Admin''</span>
<hr class="horizontal_bar"/>
A ''platform admin'' (or ''installer'') manages an installation with one or more tenants.
<br>''Learn more:''
:* [[ISV Release Notes| Installable Version (ISV) Release Notes]]
:* [[Quick Install Guide]] for development and testing
:* [[Platform Installation Guide]] for a robust production deployment
:* [[Service Provider Settings]] for configuration of the installable version
:* [[Manage Tenant Capabilities|Tenant Capabilities]] for configuration of tenants

Latest revision as of 06:51, 16 July 2019