Sys Admin Index

System Admin

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A system administrator (system admin, or sys admin) manages users, permissions, and company configuration.
Learn More: System Administration Guide

Access Management Users Teams Access Profiles Application Access Password Policy Team Data Sharing Views and Reports	Data Management Import Export Mass Update Mass Ownership Change Mass Delete Global Recycle Bin Job Scheduler	Branding Company Logo Logo URL Favicon Mobile Logo
Account Management Company Information Business Hours LDAP Configuration Subscription Summary Translation Workbench Sandboxes Packages Single Sign-On	Monitoring Import Queue Export Queue Mass Operation Status Storage Usage API Calls Log Audit Log Scheduled Job Log Report Schedules Process Monitor	Applications ServiceDesk application Dynamic Case Management application Database Application

Platform Admin

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A platform admin manages an installation with multiple tenants.
Learn more:

• Installable Version (ISV) Release Notes
• Quick Install Guide for development and testing
• Platform Installation Guide for a robust production deployment
• Service Provider Settings for configuration of the installable version
• Tenant Capabilities for configuration of tenants