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Difference between revisions of "Designers Index"

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imported>Aeric
imported>Aeric
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| colspan="3" |   '''Fundamental Capabilities'''
| colspan="3" |   '''Fundamental Capabilities'''
|-
|-
|  || width="90px" | [[Cases]] and [[Tasks]]
|  || width="90px" | [[Cases]] & [[Tasks]]
| The things users interact with the most.
| The things users interact with the most.
|-
|-
|  || [[Cases Object]] and [[Tasks Object]]
|  || [[Cases Object]] & [[Tasks Object]]
| The fundamental objects underlying those capabilities.
| The fundamental objects underlying those capabilities.
|-
|-
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| Compose if-condition-then-take-action procedures, with zero programming.
| Compose if-condition-then-take-action procedures, with zero programming.
|-
|-
|  || [[Processes]]
|  || [[Processes]] & [[Process Models]]
| Interactively design a flowchart of user tasks, approvals, and automated activities.
| Interactively design a flowchart of user tasks, approvals, and automated activities.
|-
|-
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|-
|-
| || [[Objects]]  
| || [[Objects]]  
| Store data, define behaviors.
| Customizable entities to store data, define behaviors.
|-
|-
| || [[Object Inheritance|Inheritance]]
| || [[Fields]]
| A wide variety of display types for data storage.
|-
| || [[Object Relationships]]
| Automatically handle one-to-many and many-to-many relationships.
|-
| || [[Object Inheritance]]
| Share common object behaviors and attributes.
| Share common object behaviors and attributes.
|-
|-
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|  || [[Validations]]
|  || [[Validations]]
| Check incoming data.
| Check incoming data.
|-
| || [[Field Audit Log]]
| Track changes to important data.


|-
|-

Revision as of 02:05, 16 May 2013

Design Elements

  Fundamental Capabilities
Cases & Tasks The things users interact with the most.
Cases Object & Tasks Object The fundamental objects underlying those capabilities.
Case Types Different kinds of cases sharing common functionality.
Multi-Step Tasks Sequences of tasks and approval steps created dynamically by the user.
 
  Automation
Macros Take multiple actions at the click of a button.
Quick Text Add snippets of text to an email. Include variables.
Rules and Rule Sets Compose if-condition-then-take-action procedures, with zero programming.
Processes & Process Models Interactively design a flowchart of user tasks, approvals, and automated activities.
SLAs Define Service Level Agreements, specifying objectives and escalations.
 
  Channels
Email Channel xx.
Service Portal xx.
Twitter Channel xx.
Facebook Channel xx.
Web Forms Send data from a remote site.
 
  Interface
Views Tables of records and other displays.
Forms How records are viewed and added.
Custom Form Actions Buttons the user can press.
Web Tabs The tabs a user sees in the application.
 
  Presentation
Dashboards Custom overview using a variety of Widgets.
Email Templates Pre-formatted messages with template variables.
Document Templates Formatted output: HTML, PDF, Word, PowerPoint.
Reports Summarize data in platform objects.
Charts Pie charts, bar charts, graphs.
Database Views Advanced reports using database queries and joins.
 
  Object Aspects
Objects Customizable entities to store data, define behaviors.
Fields A wide variety of display types for data storage.
Object Relationships Automatically handle one-to-many and many-to-many relationships.
Object Inheritance Share common object behaviors and attributes.
Indexes Speed up record access. Ensure uniqueness.
Record Locators Help users identify records they're searching for.
Validations Check incoming data.
Field Audit Log Track changes to important data.
 
  Learn More
System Development


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