AgileApps Support Wiki

Difference between revisions of "Welcome!"

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The {{EnterpriseBrand}} platform lets you build a custom {{^DCM}} application or database application. You can get started by importing spreadsheet data or by using the [[Application Construction Wizard]]. The platform then lets you define and evolve [[Processes]], and lets Case Agents create ''ad hoc'' procedures on the fly ([[Multi Step Tasks]]) when those processes don't quite fit.  
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{{EnterpriseBrand}} is an affordable business process and application platform that lets you create process-driven, situational, case management applications in a matter of ''days'', rather than months.  


The built-in [[{{HD}} application]] is available on the platform. That application is centered around a comprehensive [[Cases Object]] and a cast of supporting objects, all of which can be thoroughly customized--yet another way to construct a custom application.
The applications support social collaboration. They're database-enabled and mobile-enabled. You can build your application without involving your already-overworked IT staff, and you can run it in the cloud, so you don't have to worry about scalability, backups, database administration, network administration, upgrades, or maintenance. Then, whenever you're ready, your organization can set up an on premise installation.  


The platform features an intuitive, interactive interface, as described here:
You can get started by importing spreadsheet data or by using the [[Application Construction Wizard]]. The platform then lets you define and evolve [[Processes]], and lets Case Agents create ''ad hoc'' procedures on the fly ([[Multi Step Tasks]]) when those processes don't quite fit.
 
===How Users Interact with an Application===
The platform features an intuitive, interactive interface:


:* Using the [[Agent Portal]]
:* Using the [[Agent Portal]]
:* Viewing and working with [[Cases]]
:* Viewing and working with [[Cases]]
:* Configuring and Using the [[Service Portal]]
:* Using the [[Service Portal]] (available in the [[ServiceDesk application]] only)


Underlying the {{EnterpriseBrand}} case management platform is a database in the cloud and a powerful APaaS (Application Platform as a Service) that lets you build an fully-fledged application in a matter of ''days'', rather than months--applications that are driven by processes and that support collaboration. And because the applications run in the cloud, you don't have to worry about scalability, backups, database administration, network administration, upgrades, or maintenance!
===For Application Builders ===
:* {{^Build an App article}} - <span style="color:red">'''''Updated, July 2013'''''</span> ([[Build-an-App Article History|article history]])
:* [[Creating a Database Application]] - Create a new database application from scratch


Where you go from here depends on what you want to do:
===For Administrators===
<!--:* [[Platform User]] - Run a platform application.-->
:* {{^Build an App article}} - <span style="color:red">'''''Updated'''''</span>
::: - A step-by-step tutorial article for designers, version #3 (See the [[Build-an-App Article History|article history]])
:* [[Creating a Database Application]] - Create a new database application from scratch
:* [[System Administration Guide]] - Manage users, permissions, and company settings. {{#if: {{PlatformAdminInfo}} |
:* [[System Administration Guide]] - Manage users, permissions, and company settings. {{#if: {{PlatformAdminInfo}} |
:* [[Platform Admin]] - Manage tenant capabilities.                  }} {{#if: {{ShowInstallInfo}} |
:* [[Installer]] - Install a self-hosted instance of the platform.  }}


''Learn more:''
===For Installers===
:* [[Installer]] - Install a self-hosted instance of the platform.
:* [[Platform Admin]] - Manage tenant capabilities.                  }}
 
===Learn More===
:* [[Platform Features]] -- Chronological list of platform enhancements.
:* [[Platform Features]] -- Chronological list of platform enhancements.
:* [[HowTo Guides]] - A collection of tutorials to take you from beginner to expert, in easy stages
:* [[HowTo Guides]] - A collection of tutorials to take you from beginner to expert, in easy stages

Revision as of 18:34, 1 August 2013

AgileApps Cloud platform is an affordable business process and application platform that lets you create process-driven, situational, case management applications in a matter of days, rather than months.

The applications support social collaboration. They're database-enabled and mobile-enabled. You can build your application without involving your already-overworked IT staff, and you can run it in the cloud, so you don't have to worry about scalability, backups, database administration, network administration, upgrades, or maintenance. Then, whenever you're ready, your organization can set up an on premise installation.

You can get started by importing spreadsheet data or by using the Application Construction Wizard. The platform then lets you define and evolve Processes, and lets Case Agents create ad hoc procedures on the fly (Multi Step Tasks) when those processes don't quite fit.

How Users Interact with an Application

The platform features an intuitive, interactive interface:

For Application Builders

For Administrators

Learn More

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