Proxy Login as a Site User

From AgileApps Support Wiki
Revision as of 19:53, 13 February 2012 by imported>Aeric

If you have a Customer Support Login you can proxy login to a Site, as an active user of that site.

Lock-tiny.gif

Users that have the Proxy Login Access permission can Login as another user to troubleshoot problems that may arise in a user's account 

To log in to a Site by proxy:

  1. Go to Setup > Administration > Users
  2. Select an active user
    If Sites exist and you have the role capability to do a proxy login, the '[Site Proxy Login] button is visible.
  3. Click '[Site Proxy Login].
    A popup window opens.
  4. Select a site
  5. Click [Submit].
    A new browser window is launched, showing the Site home page as the selected user.
    Note: The existing platform user session is terminated if the selected user to proxy login is a Site user.