Proxy Login as a Site User

If you have a Customer Support Login you can proxy login to a Site, as an active user of that site.

Users that have the Proxy Login Access permission can Login as another user to troubleshoot problems that may arise in a user's account

To log in to a Site by proxy:

1. Go to Setup > Administration > Users
2. Select an active user

   If Sites exist and you have the role capability to do a proxy login, the '[Site Proxy Login] button is visible.

3. Click '[Site Proxy Login].

   A popup window opens.

4. Select a site
5. Click [Submit].

   A new browser window is launched, showing the Site home page as the selected user.

   Note: The existing platform user session is terminated if the selected user to proxy login is a Site user.