Proxy Login as a Site User

From AgileApps Support Wiki

If you have a Site, you may need to login as an active user of that site to troubleshoot problems they may be experiencing.

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Users that have the Proxy Login Access permission can Login as a Site user

To log in to a Site by proxy:

  1. Go to GearIcon.png > Administration > Access Management > Users
  2. Select an active user.
    If Sites exist and your role has the capability to do a proxy login, the [Site Proxy Login] button is visible.
  3. Click [Site Proxy Login].
    A popup window opens.
  4. Select a site
  5. Click [Submit].
    A new browser window is launched, showing the Site home page as the selected user.
Considerations
  • Only one browser session can be active at a time, so the session in your original browser window is now devoted to the new user.
    If you refresh that window, you will see the new user's login page.
  • If the new user is both a platform user and a site user, you see their platform page.
  • If the new user is a Site user only, you see the Site login screen.
  • To return to your original login, log out of the platform and then log back in.