Reset a User Password

From AgileApps Support Wiki
Revision as of 01:34, 20 December 2013 by imported>Aeric
  1. Click GearIcon.png > Administration > Access Management > Users
  2. Click the [Reset Password] button
  3. Use the Lookup to Select a User
  4. Click [Save].
    The user's password is reset and a temporary password is emailed to the user's email address.

Notepad.png

Note:

  • The user is required to change the Password and verify the Security Question at Login.
  • Users who are recognized via the LDAP Configuration are not included in the list of users whose password can be reset.
    Such changes must be made in the LDAP directory.