Difference between revisions of "HowTo:Login When You Forgot Your Password"

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{| border="1" cellpadding="5" cellspacing="1" align="right"
<noinclude>
|''Learn more:''
{{Orientation|Users|Beginner|2}}
* [[HowTo Guides]]
</noinclude>{{:Forgot My Password}}
|}
{{:Forgot My Password}}

Latest revision as of 20:01, 31 January 2012

For:   Users
Level: Beginner
Time: 2 minutes

See more:
    ◾ HowTo Guides

If you forget your password:

  1. In the Login page, click Forgot my Password.
  2. Enter your Username
  3. Click [Submit]
    An email is sent that contains a request to answer the Security Question you established when your account was created.
  4. When the email arrives, click the link to open the web page.
  5. Answer your Security Question to verify your identity
  6. When you provide the correct answer, a new temporary password is sent by email
  7. Use the temporary password to login.
    You are asked to change your password.

Notepad.png

Note:
The Username and Email address can differ, depending on the settings specified in the My Information section of Personal Settings.