Activity History
From AgileApps Support Wiki
Revision as of 02:51, 12 February 2015 by imported>Aeric (Created page with "When a record is displayed to the user, the ''activity history'' related to that record appears below it. The activity history contains: :* Email messages that were sent from th...")
When a record is displayed to the user, the activity history related to that record appears below it.
The activity history contains:
- Email messages that were sent from the record form.
- Messages received through the Email Channel (generally as a reply to a message that was sent).
- The new old values of any Audited Fields
- For Cases, all fields are audited, by default. So for example, any change to the status or priority of a case record is automatically recorded in the case history. For other objects, field auditing must be explicitly enabled.
- Learn more: Audit Field Log