Web Services Integration

About Web Service Integration

Web Services whose connections are specified using the Web Service Description Language (WSDL), can be integrated into the platform without programming, using a few configuration steps.

In addition, the interface defined by the WSDL can be simplified to match the application by:

• Ignoring fields that are not needed
• Hardcoding data for fields whose values are fixed
• Creating more application-friendly names for the remaining fields defined in the WSDL

That customization is generally performed by an IT admin. The steps are covered below, under Configuring a Web Service

Once done, an application designer can add a step in a Process Model to start the Web Service interaction. The designer then uses the application-friendly names to:

• Map current record fields to and from WSDL input and output fields
• Specify fixed values for WSDL input fields
• Define expressions for WSDL input fields
• Define expressions that operate on WSDL output fields, before storing the resulting values in the record

Those mechanisms are covered below, under Working with a Web Service.