Difference between revisions of "URL Addresses"
From AgileApps Support Wiki
imported>Aeric |
imported>Aeric |
||
| Line 3: | Line 3: | ||
:''See also:'' [[Quick Links]] | :''See also:'' [[Quick Links]] | ||
==Case Record== | ===Case Record=== | ||
:This pattern goes to a case record: | :This pattern goes to a case record: | ||
::<tt><nowiki>https://{domain}/networking/servicedesk/index.jsp#_/xx</nowiki></tt> | ::<tt><nowiki>https://{domain}/networking/servicedesk/index.jsp#_/xx</nowiki></tt> | ||
==Community Thread== | ===Community Thread=== | ||
:This pattern goes to a community conversation in the [[ServiceDesk application]]: | :This pattern goes to a community conversation in the [[ServiceDesk application]]: | ||
::<tt><nowiki>https://{domain}/networking/servicedesk/index.jsp#_/xx</nowiki></tt> | ::<tt><nowiki>https://{domain}/networking/servicedesk/index.jsp#_/xx</nowiki></tt> | ||
==Contact Phone Number== | ===Contact Phone Number=== | ||
:This pattern goes to a [[Contacts]] record in the [[ServiceDesk application]]: | :This pattern goes to a [[Contacts]] record in the [[ServiceDesk application]]: | ||
::<tt><nowiki>https://{domain}/networking/servicedesk/index.jsp#_phone/{phoneNumber}</nowiki></tt> | ::<tt><nowiki>https://{domain}/networking/servicedesk/index.jsp#_phone/{phoneNumber}</nowiki></tt> | ||
::where the phone number has no spaces or punctuation characters. | ::where the phone number has no spaces or punctuation characters. | ||
==KnowledgeBase Article== | ===KnowledgeBase Article=== | ||
:This pattern goes to a knowledgebase article in the [[ServiceDesk application]]: | :This pattern goes to a knowledgebase article in the [[ServiceDesk application]]: | ||
::<tt><nowiki>https://{domain}/networking/servicedesk/index.jsp#_/xx</nowiki></tt> | ::<tt><nowiki>https://{domain}/networking/servicedesk/index.jsp#_/xx</nowiki></tt> | ||
==Object Record== | ===Object Record=== | ||
:This pattern goes to a record in a specified object: | :This pattern goes to a record in a specified object: | ||
::<tt><nowiki>https://{domain}/networking/servicedesk/index.jsp#_/xx</nowiki></tt> | ::<tt><nowiki>https://{domain}/networking/servicedesk/index.jsp#_/xx</nowiki></tt> | ||
Revision as of 02:13, 26 March 2014
These URL Address patterns can be pasted into an email or used as a link from external applications.
- See also: Quick Links
Case Record
- This pattern goes to a case record:
- https://{domain}/networking/servicedesk/index.jsp#_/xx
Community Thread
- This pattern goes to a community conversation in the ServiceDesk application:
- https://{domain}/networking/servicedesk/index.jsp#_/xx
Contact Phone Number
- This pattern goes to a Contacts record in the ServiceDesk application:
- https://{domain}/networking/servicedesk/index.jsp#_phone/{phoneNumber}
- where the phone number has no spaces or punctuation characters.
KnowledgeBase Article
- This pattern goes to a knowledgebase article in the ServiceDesk application:
- https://{domain}/networking/servicedesk/index.jsp#_/xx
Object Record
- This pattern goes to a record in a specified object:
- https://{domain}/networking/servicedesk/index.jsp#_/xx