Difference between revisions of "Proxy Login as a Site User"

From AgileApps Support Wiki
imported>Aeric
imported>Aeric
Line 1: Line 1:
If you have a [[Customer Support Login]] you can proxy login to a [[Site]], as an active user of that site.
If you have a [[Customer Support Login]] you can proxy login to a [[Site]], as an active user of that site.


{{permissions|Proxy Login Access|[[Login]] as another user to troubleshoot problems that may arise in a user's account}}
{{permissions|Proxy Login Access|[[Login]] as a Site user to troubleshoot problems they may be experiencing}}


To log in to a Site by proxy:
To log in to a Site by proxy:

Revision as of 20:01, 13 February 2012

If you have a Customer Support Login you can proxy login to a Site, as an active user of that site.

Lock-tiny.gif

Users that have the Proxy Login Access permission can Login as a Site user to troubleshoot problems they may be experiencing 

To log in to a Site by proxy:

  1. Go to Setup > Administration > Users
  2. Select an active user
    If Sites exist and you have the role capability to do a proxy login, the '[Site Proxy Login] button is visible.
  3. Click '[Site Proxy Login].
    A popup window opens.
  4. Select a site
  5. Click [Submit].
    A new browser window is launched, showing the Site home page as the selected user.
    Note: The existing platform user session is terminated if the selected user to proxy login is a Site user.