Template Variable Contexts

Template variables have slightly different syntax in different contexts. In addition, the available variables can differ between contexts. The template variable tool gives you the possible variables, in the correct syntax for each context:

Context	Available Variables
Email Templates and Letterheads Web Form notifications and auto-response email messages	Template Variables in Email Templates Template Variables in Service Provider Email Messages Global Template Variables (custom variables) Record, User, Company, and Date/Time Fields History fields (last comment and recent notes)
Document Templates	Global Template Variables Record, User, Company, and Date/Time Fields History fields (last comment and recent notes)
Custom Form Actions	Template Variables for Actions Using Execute JavaScript
Rules and Rule Sets	Record fields
Web Tabs	User Fields, Company Fields

For Service Provider emails:

• From the Service Provider URL: http://{yourDomain}/networking/Service?t=1&targetpage=ViewPort.jsp
• Go to Settings > Service Provider Settings > Manage Email Templates