Difference between revisions of "Tenant Subdomains"
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A {{^subdomain}} is a tenant-specific prefix that is added to the URL at which the platform is hosted. So if the platform is hosted at <tt>yourService.com</tt>, and the ABC company is a tenant, then ABC's applications can be accessed at <tt>ABC.yourService.com</tt>. | A {{^subdomain}} is a tenant-specific prefix that is added to the URL at which the platform is hosted. So if the platform is hosted at <tt>yourService.com</tt>, and the ABC company is a tenant, then ABC's applications can be accessed at <tt>ABC.yourService.com</tt>. | ||
(The subdomain chosen by the tenant will typically the name of their company, product, service or division | (The subdomain chosen by the tenant will typically the name of their company, product, service, or division; or an abbreviation of one of those.) | ||
Tenant subdomains are recommended for most platform installations: | Tenant subdomains are recommended for most platform installations: |
Revision as of 20:33, 3 April 2014
About Tenant Subdomains
A subdomain is a tenant-specific prefix that is added to the URL at which the platform is hosted. So if the platform is hosted at yourService.com, and the ABC company is a tenant, then ABC's applications can be accessed at ABC.yourService.com.
(The subdomain chosen by the tenant will typically the name of their company, product, service, or division; or an abbreviation of one of those.)
Tenant subdomains are recommended for most platform installations:
- They provide a recognizable URL for each tenant's customers.
- They allow duplicate usernames in different subdomains.
(Usernames must be unique within each tenant, but do not have to be unique across the entire platform.) - For LDAP authentication, ...
- For Marketplace ...
- AA: Each tenant can have their own Service Portal, with customer case tracking, community forums, and a searchable knowledge base.}]
- Learn more: ServiceDesk application
Typically needs to be turned off in an enterprise installation that is accessed using an ISP address, or where only a single domain is permitted.
Enabling Tenant Subdomains
Tenant subdomains are enabled in the Service Configuration#Tenant Configuration settings.
Once enabled,
- --the __TBD: link to registration dialog__ has a __TBD: field__, with which to specify their desired subdomain