Difference between revisions of "Application Options"
From AgileApps Support Wiki
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'''Type of Application''' | '''Type of Application''' | ||
:* [[ServiceDesk application]] | :* [[ServiceDesk application]] | ||
:*: ServiceDesk is an specialized version of a Dynamic Case Management (DCM) app. | :*: ServiceDesk is an specialized version of a Dynamic Case Management (DCM) app. | ||
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'''On-Premise''' or '''In the Cloud''' | '''On-Premise''' or '''In the Cloud''' | ||
Most organizations get started by creating an application or two in the public cloud. With it's high level of data security and the ability to copy your data locally, anytime you need it, many organizations never need to go any further. But there are a variety of reasons why an organization might want an on-premise installation. Those features are described here: | Most organizations get started by creating an application or two in the public cloud. With it's high level of data security and the ability to copy your data locally, anytime you need it, many organizations never need to go any further. But there are a variety of reasons why an organization might want an on-premise installation. Those features are described here: | ||
:* [[On-Premise Installation Features]] | :* [[On-Premise Installation Features]] | ||
Revision as of 21:03, 20 November 2013
These pages are a guide to platform capabilities.
Type of Application
- ServiceDesk application
- ServiceDesk is an specialized version of a Dynamic Case Management (DCM) app.
- Dynamic Case Management application
- A DCM app is an extended, general-purpose extension of a database application that helps to manage incoming cases (aka requests, investigations, or incidents).
- Database Application
- A database app provides interactive design, pre-built forms, the ability to collaborate, and much more.
- ServiceDesk application
- Learn more: Types of Applications
On-Premise or In the Cloud
Most organizations get started by creating an application or two in the public cloud. With it's high level of data security and the ability to copy your data locally, anytime you need it, many organizations never need to go any further. But there are a variety of reasons why an organization might want an on-premise installation. Those features are described here: