Difference between revisions of "Reset a User Password"

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m (Text replace - 'Setup > ' to 'Settings > ')
 
 
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#Click '''Settings > Administration > Users'''
#Click '''[[File:GearIcon.png]] > Administration > Access Management > Users'''
#Click the [Reset Password] button
#Click the '''[Reset Password]''' button
#Use the Lookup to Select a User
#Use the Lookup to Select a User
#Click '''[Save]'''.<br/>The user's password is reset and a temporary password is emailed to the user's email address.
#Click '''[Save]'''.<br/>The user's password is reset and a temporary password is emailed to the user's email address.


''The user is required to change the Password and verify the Security Question at [[Login]].''
{{Note|<br>
* The user is required to change the Password and verify the Security Question at [[Login]].
* Users who are recognized via the [[LDAP Configuration]] are not included in the list of users whose password can be reset. Such changes must be made in the LDAP directory.
* When session management capability is enabled, all existing user sessions will be logged out when the password is reset or changed.}}

Latest revision as of 06:05, 12 January 2024

  1. Click GearIcon.png > Administration > Access Management > Users
  2. Click the [Reset Password] button
  3. Use the Lookup to Select a User
  4. Click [Save].
    The user's password is reset and a temporary password is emailed to the user's email address.

Notepad.png

Note:

  • The user is required to change the Password and verify the Security Question at Login.
  • Users who are recognized via the LDAP Configuration are not included in the list of users whose password can be reset. Such changes must be made in the LDAP directory.
  • When session management capability is enabled, all existing user sessions will be logged out when the password is reset or changed.