AgileApps Support Wiki

Difference between revisions of "Application Options"

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These pages are a guide to platform capabilities.
There are several kinds of applications that can be created, or used straight out of the box:
:* [[ServiceDesk application]]
:*:  ServiceDesk is an specialized version of a Dynamic Case Management (DCM) app that is optimized to handle incoming incident reports, service requests, or "trouble tickets". It is the initial application your organization sees and, for many, it is the only application they need.
:* [[Dynamic Case Management application]]
:*:  A DCM app is an extended, general-purpose extension of a database application that helps to manage incoming cases (aka requests, investigations, or incidents). Your organization can have only one ServiceDesk application, but you can have as many DCM apps as you want.
:* [[Database Application]]
:*:  A database app provides interactive design, pre-built forms, the ability to collaborate, and much more. Like DCM apps, you can have as many database apps as you want.


'''Type of Application'''
:''Learn more:'' [[Types of Applications]]
:* [[ServiceDesk Features]] - ServiceDesk is an extended version of a Dynamic Case Management (DCM) app.
:* [[Dynamic Case Management application]] - A DCM app is helps to manage incoming cases (aka requests, investigations, or incidents).
:* [[Database Application]] - A database app provides interactive design, pre-built forms, and the ability to collaborate.


'''On-Premise''' or '''In the Cloud'''
Whichever option you choose, be sure to take advantage of the {{EnterpriseBrand}}'s capabilities for [[Automating and Optimizing Your Activities]].
Most organizations get started by creating an application or two in the public cloud. With it's high level of data security and the ability to copy your data locally, anytime you need it, many organizations never need to go any further. But there are a variety of reasons why an organization might want an on-premise installation. Those features are described here:
<noinclude>
:* [[Installable Version Features]]
 
[[Category:Getting Started|A2]]
[[Category:Design]]
</noinclude>

Latest revision as of 20:23, 11 June 2014

There are several kinds of applications that can be created, or used straight out of the box:

  • ServiceDesk application
    ServiceDesk is an specialized version of a Dynamic Case Management (DCM) app that is optimized to handle incoming incident reports, service requests, or "trouble tickets". It is the initial application your organization sees and, for many, it is the only application they need.
  • Dynamic Case Management application
    A DCM app is an extended, general-purpose extension of a database application that helps to manage incoming cases (aka requests, investigations, or incidents). Your organization can have only one ServiceDesk application, but you can have as many DCM apps as you want.
  • Database Application
    A database app provides interactive design, pre-built forms, the ability to collaborate, and much more. Like DCM apps, you can have as many database apps as you want.
Learn more: Types of Applications

Whichever option you choose, be sure to take advantage of the AgileApps Cloud platform's capabilities for Automating and Optimizing Your Activities.

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