CASE

Object ID

CASE

Available Fields

• Required Fields are highlighted, in italics

This state describes the default field property in a new instance of the platform. Users with appropriate Data Access Permissions can change field properties without notice.

• Additional fields may be returned. Such fields are generally intended for internal use, or for backward compatibility. Common fields intended for internal use include:

• CALL_ACTION
• VIEW_ACTION

Field Name	REST Search Name	Display Type	Description
record_id *	id	Number	Unique record identifier
owner_id *	owner_id	String	Unique record owner identifier
owner_team_id *	owner_team_id	String	Unique identifier of record owner's team
date_modified *	date_modified	String	Date the record was last modified
date_created *	date_created	String	Date the record was created
created_id *	created_id	String	Unique identifier of the the user who created the record
modified_id *	modified_id	String	Unique identifier of the user who last modified the record
description	DESCRIPTION	text	Description
account_id	account_id	Number	ID of the Account that this Case is related to
close_date	close_date	Date	Date when the case is closed
contact_id	contact_id	Number	ID of the Contact related to this Case
name	name	String	Case ID/Name
notify_ids	notify_ids	String	Comma separated list of user IDs who should be notified of this Case
notify_status_change	notify_status_change	Boolean	Flag to notify when case status changes
origin	origin	String	Case Origin
priority	priority	String	Priority of the Case
project_id	project_id	String	ID of the Project related to this Case
reason	reason	String	Case reason
status	status	String	Case status
subject	subject	String	Case Subject
type	type	String	Case type