CASE

Object ID

CASE

Available Fields

• Required Fields are highlighted, in italics

This state describes the default field property in a new instance of the platform. Users with appropriate Data Access Permissions can change field properties without notice.

• Additional fields may be returned. Such fields are generally intended for internal use, or for backward compatibility. Common fields intended for internal use include:

• CALL_ACTION
• VIEW_ACTION

Field Name	REST Search Name	Display Type	Description
description	description	text	Description
account_id	account_id	Number	ID of the Account that this Case is related to
close_date	close_date	Date	Date when the case is closed
contact_id	contact_id	Number	ID of the Contact related to this Case
name	name	String	Case ID/Name
notify_status_change	notify_status_change	Boolean	Flag to notify when case status changes
origin	origin	String	Case Origin
priority	priority	String	Priority of the Case
project_id	project_id	String	ID of the Project related to this Case
reason	reason	String	Case reason
status	status	String	Case status (New, Closed, and so on.)
subject	subject	String	Case Subject
type	type	String	Case type (Issue, Feature Request, and so on)

Standard Fields

The standard system fields are:

• Common to, and predefined in, all Objects.
• Created automatically when an object is created.
• Populated automatically when a record is added or updated in the GUI.
• Required when a record is added or updated using an API.

Field Name	REST Search Name	GUI Label	Display Type	Description
object_id	object_id	Object ID	Number	Unique identifier for the object. (This field is always present, but is only displayed when examining Object metadata (the data that defines the object).
record_id	id	Record ID	Number	Unique record identifier
owner_id	OWNERID	Owner	String	Unique identifier of the record's owner
owner_team_id	OWNER_TEAM_ID	n/a	String	Unique identifier of record owner's primary team. (This is a virtual field that does not actually exist in the record. The actual field is in the User object. It is returned in APIs, to keep from having to access the database a second time to check permissions.)
created_id	CREATEDID	Created By	String	Unique identifier of the user who created the record
date_created	DATECREATED	Date Created	String	Date the record was created: UTC Format in the REST API. User's Date Format in the GUI and the Java API.
date_modified	DATEMODIFIED	Date Modified	String	Date the record was last modified: UTC Format in the REST API. User's Date Format in the GUI and the Java API.
modified_id	MODIFIEDID	Modified By	String	Unique identifier of the user who last modified the record