Platform Installation Guide

This guide provides information on installation planning, configuration, and tuning of the platform for optimum performance and security.

Intended audience:

• Installation Planners
• Installers

Learn more about the latest release: ISV Release Notes

See Also these additional resources for installation and configuration:

• installation.properties
• networking.properties
• Service Provider Settings
• Installation FAQs

(printable version)

 

Installation Requirements

• Hardware Requirements
• Software Requirements
• License Requirements

Installation Planning

• Platform Hardware Stack
• Platform Software Stack
• Platform Deployment Options
• Prototype Deployment
• Choosing a MySQL Replication Strategy
• Choosing a MySQL High Availability Option

Platform Installation

• Installation Files
• Configuring MySQL
  • Configuring the MySQL Server
  • MySQL Tuning Parameters

• Configuring the Platform
  • Installing and Upgrading the Application Server
  • Requesting a License

Platform Security

• Managing SSL Certificates
• Controlling Port Access
• Running the Platform as a Non-Root User

Backend Services

• Managing Backend Services
• Enabling and Disabling Backend Services
• Manually Configuring Backend Services
  • Manually Configuring Backend Services
    • Configuring Document Services
    • Configuring the Quartz Scheduler
  • Manually Configuring Other Backend Services
    • Configuring memcached

Performance Optimizations

• Configuring MySQL to Run on a Separate Server
• Installing and Configuring Apache for Use with the Platform
• Adding Additional Application Servers
• Adding Additional memcached Servers

Application Server Administration

• Server Restart Sequence
• Start the Application Server
• Restart the Application Server
• Stop the Application Server
• Accessing the Application Server
• Creating a Tenant
• Managing Email Credits with Vertical Response

Database Administration

• Recognizing the Platform Databases
• Database Administration Tips
• Database Backup and Recovery

Housekeeping

• Regular Maintenance Ensures Top Performance
• Purging and Archiving Data on the Platform
• Cleaning up Temporary Files on the Server

Platform Monitoring

• Heartbeat Check
• Monitoring Servers
• Monitoring Processes
  • Monitoring and Tuning Garbage Collection
  • Monitoring and Tuning MySQL
  • Monitoring OS Statistics
• Monitoring Ports
• Monitoring memcached
• Monitoring Cluster-Enabled Quartz Instances

Platform Tuning

• Tuning Tomcat
• Tuning Report Threads

Troubleshooting

• Watching Application Server Logs
• Troubleshooting Quartz