Web Forms

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Designer > Data & Presentation > Objects > {object} > Web Forms

When you create a Web Form you can use it on on your corporate website, your intranet, or even a blog, and use it plug visitor data directly into a platform application.

Using Web Forms

In the Web Form, you specify the input fields you want to embed in an HTML page. You put the resulting form into the page, and that page is dynamically linked to your application.

Generated Web Form

Fields in the Web Form are automatically validated according to the rules defined by the application, and you can generate an auto-response to the person submitting the form (using JavaScript), or redirect them to a specific URL using HTML. You can also notify designated members of your team that someone has submitted the web form.

Just follow the steps in the Web Form wizard to design and preview the form layout and begin collecting information.

Considerations
  • Web Forms can be disabled and enabled in the Object Information section of the Properties tab.
  • Use Assignment Policies to automatically assign record ownership and trigger email notifications.

Best Practices

Here are some pointers to making web forms work for your business.

  • Make sure you have a landing page for people to go to after they fill out the form, since in most cases it is their only confirmation that the submission was a success
  • When someone fills in a form, you can automatically email a thank you to them if you include a field of type Email
  • Likewise, you can alert a member of your team that someone has filled in the form with a notification - this is great for inquiries that need more interaction
  • If you want to fully customize the layout of the form, use HTML snippets instead of the one-line JavaScript as the final format - it gives you more control to layout the form as well as style controls
  • When using HTML snippets, you'll want to make sure you don't delete any INPUT tags marked HIDDEN or any embedded SCRIPT tags since these are what drive data into your application database
  • If you include an Email field in the form, that object can be one you send email campaigns to - this makes registering for newsletters and other items very easy

With a Web Form, you can collect information from your company web site that directly flows into the platform. The Web Form Wizard helps you generate a customized HTML/JSP (JavaServer Pages) that you can embed into your web site.


Web Form Wizard

The wizard walks you through the process to create a web form.

Add a Web Form

To launch the web form wizard:

  • Click Designer > Data & Presentation > Objects > {object} > Web Forms.
  • Click the [Add Web Form] button, or open an existing web form. The web form wizard opens.
Steps in the Wizard Instructions
1. Select Fields
  • Select the field(s) you want to include in the web form from the Fields list. Click the [Next] button.
2. Mark Required Fields
  • Click the check box next to any field you want to mark as a Required Field. Some fields may be selected automatically. As you click a check box, the field is marked as required in the Preview area. Click the [Next] button.
3. Notifications
  • In the Record Owner Information section, select the record owner from the Lookup field.
  • Optionally, click the check box to Send Email Notification to record owner when the web form is received.
  • Optionally, select additional user(s) to receive the email notification.
  • In the Email Notification Details section, enter the text you want to appear as the Subject of the email. Enter the text you want to appear as the email message in the Description fields. You can customize the message content, and include Template Variables. A lookup tool is provided so you can copy and paste the template variables into the email message (or subject line).
  • Click the [Next] button
4. Auto Response If an email address field was included in the web form, it is a good practice to create an auto response to acknowledge receipt of the web form information.

To send an auto response, complete the following information:

Email Field (To)
Choose from None or Email
  • If None, no auto response message is sent
  • If Email, the Subject and Description fields are required
Subject
Description for the auto response email message
  • Choose the Editor Type (Plain Text or HTML Editor). If you select HTML Editor, the HTML formatting tools become available.
Description
Enter the body of the message, and optionally include Template Variables. Click the Next button.
5. Save and Generate
  • Enter the Title of this Web Form.
  • Choose Type: Script or HTML.
Script
Generates a script that can be embedded into an HTML/JSP page
HTML
Generates HTML code that can be embedded into an HTML/JSP page
  • If HTML is selected, a URL is required
  • This web page is user-created, hosted by the user and acknowledges the form submission
  • After reviewing the Script and Preview, click the Done button. The form appears on the Web Forms page, with summary information.

Copy and Paste

Whether the result is a Script or HTML, copy the generated code and paste it into your web page. [[Category:Template:Features]]