Service Provider

From AgileApps Support Wiki
Revision as of 01:27, 4 August 2011 by imported>Aeric

Service Providers are ISVs (Independent Software Vendors) and MSPs (Managed Service Providers) who design, develop and deploy web-based business applications that connect information, people and processes in the AgileApps Cloud platform.

The key differences are:

  • ISVs host the AgileApps Cloud platform on servers they manage, while MSPs use an ISV-hosted instance of the AgileApps Cloud platform
  • Configuration options differ for ISVs and MSPs, because hosting is controlled at a different level

ISVs

An "ISV" (also known as an installer, or Service Provider) is someone who installs and administers the platform's Installable Version.

The platform's Installable Version lets you:

It is also possible to:

Learn more: Installable Version
Considerations
  • Operators of the Installable Version generally provide Customer Support to their Tenants


MSPs

MSP