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These articles describe design options and provide step-by-step instructions you can use as a template when building your own applications.

# [[An Introduction to Dynamic Case Management and the AgileApps Cloud]]
# [[Choosing a Development Approach in the AgileApps Cloud™]]
# [[Building a Dynamic Case Management Application in the AgileApps Cloud]]
# [[Building an Advanced Two-Phase Case Management System in the AgileApps Cloud]]
# [[Customizing the ServiceDesk application in the AgileApps Cloud™]]
# [[Development Techniques in the AgileApps Cloud]]
# [[Client Certificate Authentication (aka “Custom Headers”) in a private AgileApps Cloud]]

'''Videos'''
:* [https://www.youtube.com/watch?v=cLliBfrITw8 Become indispensable in 29 minutes with AgileApps]
:* [https://www.youtube.com/watch?v=nyRi9DDEQEs&list=PLcM400Xj9YJ5-sQIgqdCTG7UmRp3jx1qb Welcome to AgileApps Live]

'''See also:'''
:* [[What kind of application do you need?]] (a good place to start)
:* [[ServiceDesk Features]] and [[DCM App Features]] (to help you choose)
:* [[HowTo Guides]]