About the Service Domain Prefix

From AgileApps Support Wiki
Revision as of 23:08, 16 September 2015 by imported>Aeric

This value defines the service subdomain. The subdomain name can only accept alphanumeric characters or the underscore character.

Examples
Prefix for Service Domain Service Domain Domain URL(Read Only)
www.abc.com www.abc.com
xyz www.abc.com xyz.abc.com
xyz abc.com xyz.abc.com
Considerations
  • You already know that you use this URL to manage tenants:
http://{yourDomain}/networking/Service?t=1&targetpage=ViewPort.jsp
  • Defining a subdomain, lets access the platform in the same way that other tenants do, using a URL of this kind:
https://{yourSubdomain}.{yourDomain}.com/networking/servicedesk/index.jsp
  • That URL gives you the ServiceDesk application, along with the service portal that your tenants can use to file service requests.