Related Information
View Data: Workspace > {object} > {record} > Related Information
Customize: 
> Customization > Objects > {object} > Forms > {form} > Related Information
When a record is displayed, this section displays related records--records in other objects that contain a Lookup to the current record. The result is a 360-degree view of the current record that surveys all relevant data.
Viewing Related Records
When viewing a Customer, for example, the Related Information section shows you all Orders the Customer has made:
That view is made possible by the fact that the Orders object has a lookup to Customers:
A Related Information section is automatically created for all objects, although you may choose to hide that information when a record is displayed in a Form. You can also create additional (optional) Related Information Sections.
- Learn more: Object Relationships
Default Related Information Section
Default Related Information Sections are created automatically in the platform, and include the following subsections:
Related Records
As additional Object relationships are added, the related records are displayed in a new section. Each new section uses the Object name as the heading title, and can include the following built-in Custom Form Actions:
- [New Record] to add a record to any object in the section
- [New Note] or [New Attachment] (Optional, see: Track Notes and Attachments in Object Properties when Adding)
- [New Email] or [Log Activity] (Optional, see: Track Activities Object Properties when Adding)
Field Audit Log
When Field Audit Log Settings are enabled, the Related Information section displays a log of changes to data in the fields that were selected for auditing.
Additional Related Information Sections
Related Information Sections can be added based on Objects or Reports.
Users that have the Customize Objects permission can can develop personalized sections in records.
A new Related Information section can be created for any object that is the target of a Lookup. (For most Lookups, related records appear in the default Related Information section. But you can remove them from there before creating a separate section.)
Note: The Multi Object Lookup is a special kind of Lookup that does not generate a Related Information section automatically. To show records related by that kind of relationship, you create the Related Information section manually, in the object which has become the target of a Multi Object Lookup.
Adding Action Buttons to a Related Information Section
When you create an additional Related Information Section, you can also add Action buttons to those sections.
Learn more: Manage Related Information
Object-Based Related Information Section
To add an Object-Based Related Information Section:
- Click
> Customization > Objects > {object} > Forms > {form} - Click the New Related Information link
- Provide the information below
- Click [Save].
The name of the Related Information section appears in the Form
- Information Source
- Object
- Object Name
- Name of the Object
- Title
- Title for this information; The page expands to display additional fields.
- Specify Fields to Link
-
- Select the first field from the list of those available in the selected object
- Select the second field, which contains the ID
- Note: If the first field selected was a Multi Object Lookup field, then ID is the only valid choice. If any other choice is made, the Related Information section will be empty.
- Optionally, click the (+) icon to add additional linked fields
- Click the [-] button to remove linked fields
- Learn more: About the Specify Fields to Link Option
- Select Fields to Display
- Select fields in the list of those Available, and click the right-arrow button to move them to the Selected column; Optionally, click the up- or down-arrow buttons to change the order in which the fields appear
- Sort By
- Choose a field to determine the sort order of the records, and choose either Descending or Ascending order
- Additional Sort By
- Optionally, choose a second-level sort
- Choose a field to determine the sort order of the records, and choose either Descending or Ascending order
- Scrolling Window Size
- Define the number of rows to display by selecting a Scrolling Window Size; Choose from:
- No Scrolling, Show all Rows
- 5 Records, Scroll Window
- 10 Records, Scroll Window
- 20 Records, Scroll Window
- 30 Records, Scroll Window
- 40 Records, Scroll Window
- 50 Records, Scroll Window
Report-Based Related Information Section
To add a Report-Based Related Information Section:
- Click > Customization > Objects > {object} > Forms > {form}
- Click the New Related Information link
- Provide the information below
- Click [Save].
The name of the Related Information section appears in the Form.
- Information Source
- View/Report
- Report Name
- Enter a Report Name, or use the Lookup
icon to find a Report name; The page will refresh to display additional information - Title
- Enter the Title for this section
- Specify Fields to Link
- Select the first field from the list of those available in this object selected, and then select the second field, which contains the ID
- Optionally, click the (+) icon to add additional linked fields
- Click the [-] button to remove linked fields
- Learn more: About the Specify Fields to Link Option
- Scrolling Window Size
- Define the number of rows to display by selecting a Scrolling Window Size; Choose from:
- No Scrolling, Show all Rows
- 5 Records, Scroll Window
- 10 Records, Scroll Window
- 20 Records, Scroll Window
- 30 Records, Scroll Window
- 40 Records, Scroll Window
- 50 Records, Scroll Window
Specify a Linking Field for a Join
Use this section to define a "join" between objects. When a join is defined, two objects become related.
- Learn more: Define Join Relationships
- Considerations
- Joins are based on a set of field visibility lookups, name fields and fields succeeded by a ‘#’
- Joins are also possible on the fields which are part of the object Index
- In the case of multiple fields in the object index, only the first field is considered for joining
- A total of three joins can be specified