Working with the Recycle Bin

About the Recycle Bin

When records are deleted from an object, they are moved to the Recycle Bin. The record and all related information are effectively removed from normal processing in the platform. They no longer appear in Views or Reports, but they can still be recovered, if needed.

Records in the Recycle Bin are held for 30 days before they are automatically and permanently deleted

Note: An operation on 2500 records or more will be processed Offline.

Visiting the Recycle Bin

To get to the Recycle Bin:

1. Click {Login Name} > Personal Settings > Recycle Bin to view your personal recycle bin
2. Or, as an Administator, click > Data Management > Global Recycle Bin to view records deleted from all installed applications
3. Once in the recycle bin:
   • Click [Empty the Recycle Bin] to permanently delete all records in the bin
   • Or select individual records, click More Actions, and then choose to Restore Selected or Delete Forever.

Restore

This option restores the data and all the related information that was deleted.

To restore records:

1. Click the checkbox next to the record(s) of interest
2. Click [More Actions]
3. Click Restore to move the selected records out of the Recycle Bin and back into normal use

Delete Forever

This option permanently deletes a record and its related information.

These records cannot be recovered

To permanently delete record(s):

1. Click the checkbox next to the record(s) of interest
2. Click [More Actions]
3. Click Delete Forever to permanently delete the selected records

Empty the Recycle Bin

This option permanently deletes all records in the Recycle Bin, and all of their related information.

These records cannot be recovered

To empty the Recycle Bin:

1. Click the [Empty Recycle Bin] button
2. Confirm your action to permanently delete the contents of the Recycle Bin.