Difference between revisions of "SLAs and SLOs"

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For information on Service Level Agreements (SLAs), see <!--[https://acmeqamain.longjump.com/networking/servicedesk/index.jsp?aplicationId=#_articles/CaseFlow_10_SLAs--> ''Setting Up SLAs and SLA Objectives'' in the ServiceDesk Knowledge Base.
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Revision as of 23:04, 15 May 2013