Delegated Authentication

Single Sign-On (SSO) allows for the delegated authentication of platform Users against a corporate database. With SSO, users have a single username and password that provides access to applications which support SSO.

Using SSO allows an organization to validate their users in their own secured environment. This means you can implement you own authentication methods (such as a database or LDAP Directory) to authenticate a user.

Enabling Pass Through Authentication

1. Click Settings > Administration > Single Sign-On
2. Click the [Edit] button
3. For Single Sign-On Settings, choose Delegated Authentication.
4. Fill in the Delegated Authentication Settings:

   • Specify the URL of the authentication server running in your environment (abc5.abc.com:8080)
   • Note that the URL and Port number must be specified using a Fully Qualified Domain Name or an IP address. Secure HTTPS (Hypertext Transfer Protocol over Secure Socket Layer) protocol is used to access this URL.
   • If you do not have this information available, contact your IT department or System Administrator.

5. Click [Save]

How it Works

After a user is validated against the customer’s environment, the user is logged into the platform.

Scope

SSO is limited to user authentication and does NOT include authorization. Users must be active in the platform. Teams, Roles and other permissions must also be maintained.

It is the responsibility of the corporate System Administrator/IT Staff to develop and implement a Web service that can accept and respond to the SSO web service calls made by the platform servers.

Actions

When a User logs in, the following actions take place to authenticate the user in both the platform and in your organization's systems. This table lists the actions taken by the User, the platform and your organization's web service. See Web Service for more information.

User does...	Platform does...	Your Organization's Web Service does...
1. On User Login	Validate that: User is Active SSO is Enabled
2.	Make a Web Services call to the organization's Web service, requesting authorization. Include these parameter in the call: username password originatingIp Note: originatingIp is the IP address that originated the login request. This could be useful to restrict access based on the user’s location. The Web Service must be implemented in a way that the platform is able to access it.
3.		Validate the passed information and return either "Authenticated" or "Failure".
4.	On Authenticated response, generate a new User Session. On Failure, notify the user.

Making a Web Service Call

Use the URL and port number provided under the Single Sign-On Settings Section to make a SOAP request to authenticate the users. SSO Request and SSO Response are predefined by the platform. These request and response are conducted via SOAP messaging.

Web Services Message Format

Request

SSO SOAP Request sent from the platform is as follows:

<syntaxhighlight lang="xml" enclose="div"> <?xml version="1.0" encoding="UTF-8" ?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"> <soapenv:Body> <LJAuthenticate xmlns="urn:authentication.soap.ws.longjump.com"> <username>jim@abc.com</username> <password>sales</password> <originatingIp>1.2.3.4</originatingIp> </LJAuthenticate> </soapenv:Body> </soapenv:Envelope> </syntaxhighlight>

Response

SSO SOAP Response expected by the Platform is as follows:

<syntaxhighlight lang="xml" enclose="div"> <?xml version="1.0" encoding="UTF-8" ?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"> <soapenv:Body> <LJAuthenticateResponse xmlns="urn:authentication.soap.ws.longjump.com"> <Status>Authenticated</Status> </LJAuthenticateResponse> </soapenv:Body> </soapenv:Envelope> </syntaxhighlight>