API Call Log

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The API Calls Log tracks the number and type of API calls for each Tenant on a daily schedule. The API Call Log data is used to bill Tenants based on usage.

API Calls Log

The API Call Log includes these fields:

• Date Created
• Number of API Calls
• Add
• Update
• Delete
• Get
• Search
• Mobile

Additional information:

• A log of the time (in ms) is also included for each call

• Average Add Response Time
• Average Delete Response Time
• Average Get Response Time
• Average Response Time
• Average Search Response Time
• Average Update Response Time

• Average time for each call and total weighted average for all the calls

API Calls - Considerations

• API Calls are reported daily
• API Calls are logged and available for review within 1 hour (60 minutes)
• Calls are logged in the Pacific Time Zone.
  So calls for a Customer in the European Time Zone could have a time that is shown as occurring the previous day, depending on when it was made. For example, London is 8 hours ahead of the Pacific Time Zone, so API calls are logged with a time 8 hours later. Calls made on March 13th, from 12:00 AM to 8:00 AM are logged with a date of March 12th. Calls from 8 AM to midnight are logged the same day.
• API Calls are logged from platform elements: Classes, Page, Sites, REST API
• Each API Call (Add, Update, Delete, Get and Search) is logged

• A log entry is made for each call, regardless of status (success or failure)
• When a Web Form submits a record to the platform, it counts as one ADD call.
• The count for the SearchRecords API depends on the number of records fetched.

• Every 25 records counts as one search call.
• A return of 0 records counts as one search call.

• Group Actions like Mass operations are not considered as API Calls.