Data Policies for Self-Service

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Revision as of 06:57, 5 February 2009 by imported>Evelyn
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Data policies are now supported in Self Service for the Case Object but with certain limitations. Only the following data policy actions are supported:

  1. Create Task
  2. Send Email, however, Template Variables are not available
  3. Change Record Owner
  4. Update Record
  5. Change Owning Team