User Access Questions

Can your partners/resellers access data in our instance of the platform?

If you grant them access they can. You can do this by adding them as a user and modifying or limiting their access to only information that you want them to view.

Can more than one individual access or modify my data? How will I know if this happens?

Only an individual who has been granted access to manage your data will have the ability to edit your data. If any type of modification is made to your data, an Audit Log will be established.

If a user leaves our company can I simply delete his/her user account?

No, deleting a former user would disconnect all of his or her data. Instead you’ll make their account inactive. This can be done by your administrator in the Setup, Administration section of the platform. You can then perform a mass change in ownership. Learn More: Deactivate a User