Template Variable Contexts

Template variables have slightly different syntax in different contexts. The template variable tools gives you the possible variables in the correct syntax for each context:

Print	Designer > Data > Objects > {object} > Print Templates > {template}
JavaScript actions	Designer > Data > Objects > {object} > Actions > Execute JavaScript
Workflow	Designer > Data > Objects > {object} > Workflows > {workflow} > Notification Templates
Component	Designer > Logic > Components > {component}

In the Sales Force Automation application, where you can send Emails from Accounts, Contacts, and Prospects records:

• Workspace > All Items > Templates > [New Template]

For Service Provider emails:

• Settings > Service Provider Settings > Manage Email Templates