Difference between revisions of "Action Based Data Policies"

From LongJump Support Wiki
imported>Aeric
imported>Aeric
Line 21: Line 21:
::*When importing records (leads file from a tradeshow, for example), verify that the record is not a duplicate of any already existing person/company
::*When importing records (leads file from a tradeshow, for example), verify that the record is not a duplicate of any already existing person/company
::*When retrieving records, mask social security numbers or salary figures before displaying the data.  
::*When retrieving records, mask social security numbers or salary figures before displaying the data.  
In an'''Action Based''' data policy, the following elements are defined:
:;Trigger:Add or Update a record in the Prospects object
:;Criteria:Check if the phone number and email fields are populated (not blank)
:;Actions:Send an email acknowledgment to the Prospect
::Assign a task to the customer representative


''Learn more:'' [[Create_a_Data_Policy#Build_an_Action_Based_Data_Policy|Build an Action Based Data Policy]]
''Learn more:'' [[Create_a_Data_Policy#Build_an_Action_Based_Data_Policy|Build an Action Based Data Policy]]

Revision as of 18:02, 3 August 2011

Action Based Data Policies

  • Can be triggered by one or more operations.
  • Can be invoked before or after a record is applied to the database.
  • Can be invoked before or after retrieving one more records from the database.

Thumbsup.gif

Tip: When you hear "action-based", think "event-based". This kind of data policy is initiated by a "triggering event". That event can be an Action-button in the GUI, or it can one of several other kinds of events.

DataPolicy-ActionBased.png
Activation Sequence
An action-based data policy can be set to execute either before or after the triggering event. For example:
  • Before adding or updating – Validate the incoming data, accept it or reject it by throwing an exception
  • After adding or updating – Update Related Objects
  • Before data retrieval - Modify the query before applying it
  • After data retrieval - Mask sensitive data like a social security number or credit card number before the data is displayed.
Examples of Action Based Data Policies
  • In a sales department, the local sales representative automatically receives an email notification when a prospective client requests information from the organization's web site. The data policy is triggered by the addition of a new record (prospect), choosing the email recipient based on the territory.
  • In a manufacturing operation, the parts department wants to know if the inventory on a popular part is low. The data policy is triggered by an update to the quantity of units in inventory.
  • When adding new records, validate the address/phone/email fields before allowing the records to be added to the database
  • When importing records (leads file from a tradeshow, for example), verify that the record is not a duplicate of any already existing person/company
  • When retrieving records, mask social security numbers or salary figures before displaying the data.

Learn more: Build an Action Based Data Policy