Difference between revisions of "CASE"

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imported>Aeric
imported>Aeric
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{{objectdisclaimer}}  
{{objectdisclaimer}}  
<!--
REMOVED THIS. May want to add it back, one day
|-
|notify_ids||notify_ids ||String||Comma separated list of user IDs who should be notified of this Case
-->
::{| border="1" cellpadding="5" cellspacing="0"
::{| border="1" cellpadding="5" cellspacing="0"
!Field Name
!Field Name
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|{{Colorhighlight}}|String
|{{Colorhighlight}}|String
|{{Colorhighlight}}|Case ID/Name
|{{Colorhighlight}}|Case ID/Name
|-
|notify_ids||notify_ids ||String||Comma separated list of user IDs who should be notified of this Case
|-
|-
|notify_status_change||notify_status_change ||Boolean||Flag to notify when case status changes
|notify_status_change||notify_status_change ||Boolean||Flag to notify when case status changes

Revision as of 18:48, 23 September 2011

Object ID
CASE

Available Fields

  • Required Fields are highlighted, in italics
This state describes the default field property in a new instance of the platform. Users with appropriate Data Access Permissions can change field properties without notice.
  • Additional fields may be returned. Such fields are generally intended for internal use, or for backward compatibility. Common fields intended for internal use include:
  • CALL_ACTION
  • VIEW_ACTION
Field Name REST Search Name Display Type Description
record_id * id Number Unique record identifier
owner_id * owner_id String Unique identifier of the record's owner
owner_team_id * owner_team_id String Unique identifier of record owner's team
date_modified * date_modified String Date the record was last modified
date_created * date_created String Date the record was created
created_id * created_id String Unique identifier of the the user who created the record
modified_id * modified_id String Unique identifier of the user who last modified the record
description description text Description
account_id account_id Number ID of the Account that this Case is related to
close_date close_date Date Date when the case is closed
contact_id contact_id Number ID of the Contact related to this Case
name name String Case ID/Name
notify_status_change notify_status_change Boolean Flag to notify when case status changes
origin origin String Case Origin
priority priority String Priority of the Case
project_id project_id String ID of the Project related to this Case
reason reason String Case reason
status status String Case status
subject subject String Case Subject
type type String Case type