Difference between revisions of "CASE"
From LongJump Support Wiki
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!Description | !Description | ||
|- | |- | ||
|record_id *||Number||Unique record identifier | |record_id *|| ||Number||Unique record identifier | ||
|- | |- | ||
|owner_id *||String||Unique record owner identifier | |owner_id *|| ||String||Unique record owner identifier | ||
|- | |- | ||
|date_modified *||String||Date the record was last modified | |date_modified *|| ||String||Date the record was last modified | ||
|- | |- | ||
|date_created *||String||Date the record was created | |date_created *|| ||String||Date the record was created | ||
|- | |- | ||
|created_id *||String||Unique identifier of the the user who created the record | |created_id *|| ||String||Unique identifier of the the user who created the record | ||
|- | |- | ||
|modified_id *||String||Unique identifier of the user who last modified the record | |modified_id *|| ||String||Unique identifier of the user who last modified the record | ||
|- | |- | ||
|{{Colorhighlight}}|''account_id'' | |{{Colorhighlight}}|''account_id'' | ||
|{{Colorhighlight}}|''.'' | |||
|{{Colorhighlight}}|Number | |{{Colorhighlight}}|Number | ||
|{{Colorhighlight}}|ID of the Account that this Case is related to | |{{Colorhighlight}}|ID of the Account that this Case is related to | ||
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|{{Colorhighlight}}|''contact_id'' | |{{Colorhighlight}}|''contact_id'' | ||
|{{Colorhighlight}}|''.'' | |||
|{{Colorhighlight}}|Number | |{{Colorhighlight}}|Number | ||
|{{Colorhighlight}}|ID of the Contact related to this Case | |{{Colorhighlight}}|ID of the Contact related to this Case | ||
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|- | |- | ||
|{{Colorhighlight}}|''name'' | |{{Colorhighlight}}|''name'' | ||
|{{Colorhighlight}}|''.'' | |||
|{{Colorhighlight}}|String | |{{Colorhighlight}}|String | ||
|{{Colorhighlight}}|Case ID/Name | |{{Colorhighlight}}|Case ID/Name | ||
|- | |- | ||
|notify_ids||String||Comma separated list of user IDs who should be notified of this Case | |notify_ids|| ||String||Comma separated list of user IDs who should be notified of this Case | ||
|- | |- | ||
|notify_status_change||Boolean||Flag to notify when case status changes | |notify_status_change|| ||Boolean||Flag to notify when case status changes | ||
|- | |- | ||
|origin||String||Case Origin | |origin|| ||String||Case Origin | ||
|- | |- | ||
|priority||String||Priority of the Case | |priority|| ||String||Priority of the Case | ||
|- | |- | ||
|project_id||String||ID of the Project related to this Case | |project_id|| ||String||ID of the Project related to this Case | ||
|- | |- | ||
|reason||String||Case reason | |reason|| ||String||Case reason | ||
|- | |- | ||
|{{Colorhighlight}}|''status'' | |{{Colorhighlight}}|''status'' | ||
|{{Colorhighlight}}|''.'' | |||
|{{Colorhighlight}}|String | |{{Colorhighlight}}|String | ||
|{{Colorhighlight}}|Case status | |{{Colorhighlight}}|Case status | ||
|- | |- | ||
|{{Colorhighlight}}|''subject'' | |{{Colorhighlight}}|''subject'' | ||
|{{Colorhighlight}}|''.'' | |||
|{{Colorhighlight}}|String | |{{Colorhighlight}}|String | ||
|{{Colorhighlight}}|Case Subject | |{{Colorhighlight}}|Case Subject | ||
|- | |- | ||
|type||String||Case type | |type|| ||String||Case type | ||
|} | |} | ||
<noinclude> | <noinclude> | ||
Revision as of 18:40, 20 September 2011
- Object ID
- CASE
Available Fields
- Required Fields are highlighted, in italics
- This state describes the default field property in a new instance of the platform. Users with appropriate Data Access Permissions can change field properties without notice.
- Additional fields may be returned. Such fields are generally intended for internal use, or for backward compatibility. Common fields intended for internal use include:
- CALL_ACTION
- VIEW_ACTION
Template:ObjectattributeAPInote
Field Name REST Search Name Display Type Description record_id * Number Unique record identifier owner_id * String Unique record owner identifier date_modified * String Date the record was last modified date_created * String Date the record was created created_id * String Unique identifier of the the user who created the record modified_id * String Unique identifier of the user who last modified the record account_id . Number ID of the Account that this Case is related to close_date Date Date when the case is closed contact_id . Number ID of the Contact related to this Case description String Case description name . String Case ID/Name notify_ids String Comma separated list of user IDs who should be notified of this Case notify_status_change Boolean Flag to notify when case status changes origin String Case Origin priority String Priority of the Case project_id String ID of the Project related to this Case reason String Case reason status . String Case status subject . String Case Subject type String Case type