Difference between revisions of "Subscription Summary"
From LongJump Support Wiki
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:*Plan information | :*Plan information | ||
:*Space Allocation/Used Space for Documents and Data | :*Space Allocation/Used Space for Documents and Data | ||
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:*Number of Emails sent this month, Email Credits Available, Email Campaign Activity | :*Number of Emails sent this month, Email Credits Available, Email Campaign Activity | ||
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:*[[#Modify Service Plan|Modify Service Plan]] | :*[[#Modify Service Plan|Modify Service Plan]] | ||
:* Purchase [[#Email Credits|Email Credits]] | :* Purchase [[#Email Credits|Email Credits]] | ||
:*[[#Update Credit Card Information|Update Credit Card Information]] | |||
:* [[#Show Usage|Show Usage]] | |||
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== View Subscription Information == | |||
*Click '''Settings > Administration > Subscription Summary'''. The Subscription Information and Licensing Activity page appears. | |||
**To recalculate the space used by your database and documents, click the ''Recalculate Space'' link | |||
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|ISV Support Wiki | |ISV Support Wiki | ||
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From the available buttons, you can also: | From the available buttons, you can also: | ||
:*[[#Modify Service Plan| Modify Service Plan]] | :*[[#Modify Service Plan| Modify Service Plan]] | ||
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#Click '''Settings > Administration > Subscription Summary''' | #Click '''Settings > Administration > Subscription Summary''' | ||
#Click the '''[Modify Service Plan]''' button and choose an action from the list: | #Click the '''[Modify Service Plan]''' button and choose an action from the list: | ||
===Buy Email Credits=== | ===Buy Email Credits=== | ||
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#*Card Information - Provide credit car info | #*Card Information - Provide credit car info | ||
#*Billing Contact and Address Information | #*Billing Contact and Address Information | ||
===Update Credit Card Information=== | |||
#Click '''Setup {{!}} Administration {{!}} Subscription Summary''' | #Click '''Setup {{!}} Administration {{!}} Subscription Summary''' | ||
#Click the '''[Update Credit Card]''' button and complete the following information | #Click the '''[Update Credit Card]''' button and complete the following information | ||
#*Card Information | #*Card Information | ||
#*Billing Contact and Address Information | #*Billing Contact and Address Information | ||
===Show Usage=== | ===Show Usage=== | ||
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#Select ''Terminate Subscription'' from the action drop down | #Select ''Terminate Subscription'' from the action drop down | ||
#Click '''[Next]''' | #Click '''[Next]''' | ||
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Revision as of 00:24, 5 August 2011
Settings > Administration > Subscription Summary
About the Subscription Summary
When you are a platform subscriber, the following information is tracked and can be viewed in the Subscription Summary:
- Subscription Information
- Plan information
- Space Allocation/Used Space for Documents and Data
- Number of Emails sent this month, Email Credits Available, Email Campaign Activity
About Email Credits
Included in your Subscription Plan are a selected number of email credits per month. These email credits are used when sending Email Campaigns.
Additional blocks of email credits can be purchased as needed, providing maximum flexibility for your outbound email marketing efforts.
About the Action buttons
A number of action buttons are available on the Subscription Summary page:
View Subscription Information
- Click Settings > Administration > Subscription Summary. The Subscription Information and Licensing Activity page appears.
- To recalculate the space used by your database and documents, click the Recalculate Space link
From the available buttons, you can also:
Modify Service Plan
- Click Settings > Administration > Subscription Summary
- Click the [Modify Service Plan] button and choose an action from the list:
Buy Email Credits
- Click Settings > Administration > Subscription Summary
- Click the [Buy Email Credits] button and complete the following information:
- Purchasing Information - Select the number of email credits from the list
- Card Information - Provide credit car info
- Billing Contact and Address Information
Update Credit Card Information
- Click Setup | Administration | Subscription Summary
- Click the [Update Credit Card] button and complete the following information
- Card Information
- Billing Contact and Address Information
Show Usage
- Click Settings > Administration > Subscription Summary
- Click the [Show Usage] button.
Resource allocation limits and usage relative to those limits is displayed.
Convert Your Trial to a Subscription
After the Trial Subscription period, you will be asked to choose your subscription options and select the users (number of licenses) you wish to have.
To convert a Trial to a Subscription: Click the [Subscribe Now] button and follow the instructions to subscribe to the Platform.
Terminate a Subscription
- Click Setup > Administration > Subscription Summary
- Click [Modify Service plan]
- Select Terminate Subscription from the action drop down
- Click [Next]