API Calls Log

Settings > Monitor > API Calls Log

The API Calls Log tracks the number and type of API calls for each Tenant on a daily schedule. The API Call Log data is used to bill Tenants based on usage.

Learn more: Subscriber Billing Management

Two types of logs are available:

API Calls Log

Tracks the number and type of daily API Calls

Global API Calls Log

Available to ISVs, tracks the number and type daily API Calls for each Tenant managed by the ISV

API Calls Log

The API Call Log includes these fields:

• Date Created
• Number of API Calls
• Add
• Update
• Delete
• Get
• Search

Additional information:

• A log of the time (in ms) is also included for each call

• Average Add Response Time
• Average Delete Response Time
• Average Get Response Time
• Average Response Time
• Average Search Response Time
• Average Update Response Time

• Average time for each call and total weighted average for all the calls

Global API Calls Log

The Global API Calls Log includes these fields:

• Date Created
• Customer (Tenant)
• Number of API Calls
• Add
• Update
• Delete
• Get
• Search

Additional information:

• A log of the time (in ms) is also available for each call

• Average Add Response Time
• Average Delete Response Time
• Average Get Response Time
• Average Response Time
• Average Search Response Time
• Average Update Response Time

Considerations

• API Calls are logged from all platform elements: Classes, Page, Sites, REST API
• Calls are logged and reported daily
• Each API Call (Add, Update, Delete, Get and Search) is logged

• A log entry is made each call, regardless of status (success or failure)

• For Search calls, a return of 0 records is also logged

• API Calls are logged and available for review within 1 hour (60 minutes)

View an API Call Log

1. Click Settings > Monitor
2. Choose one of the following options:
   • API Calls Log
   • Global API Calls Log