Difference between revisions of "CASE"
From LongJump Support Wiki
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!Description | !Description | ||
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|record_id *||id ||Number||Unique record identifier | |'''record_id''' *||'''id''' ||Number||Unique record identifier | ||
|- | |- | ||
|owner_id *|| | |owner_id *||owner_id||String||Unique record owner identifier | ||
|- | |- | ||
|owner_team_id *|| | |owner_team_id *||owner_team_id ||String||Unique identifier of record owner's team | ||
|- | |- | ||
|date_modified *|| | |date_modified *||date_modified||String||Date the record was last modified | ||
|- | |- | ||
|date_created *|| | |date_created *||date_created ||String||Date the record was created | ||
|- | |- | ||
|created_id *|| | |created_id *||created_id ||String||Unique identifier of the the user who created the record | ||
|- | |- | ||
|modified_id *|| | |modified_id *||modified_id ||String||Unique identifier of the user who last modified the record | ||
|- | |- | ||
|{{Colorhighlight}}|''account_id'' | |{{Colorhighlight}}|''account_id'' | ||
|{{Colorhighlight}}|'' | |{{Colorhighlight}}|''account_id'' | ||
|{{Colorhighlight}}|Number | |{{Colorhighlight}}|Number | ||
|{{Colorhighlight}}|ID of the Account that this Case is related to | |{{Colorhighlight}}|ID of the Account that this Case is related to | ||
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|{{Colorhighlight}}|''contact_id'' | |{{Colorhighlight}}|''contact_id'' | ||
|{{Colorhighlight}}|'' | |{{Colorhighlight}}|''contact_id'' | ||
|{{Colorhighlight}}|Number | |{{Colorhighlight}}|Number | ||
|{{Colorhighlight}}|ID of the Contact related to this Case | |{{Colorhighlight}}|ID of the Contact related to this Case | ||
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|- | |- | ||
|{{Colorhighlight}}|''name'' | |{{Colorhighlight}}|''name'' | ||
|{{Colorhighlight}}|'' | |{{Colorhighlight}}|''name'' | ||
|{{Colorhighlight}}|String | |{{Colorhighlight}}|String | ||
|{{Colorhighlight}}|Case ID/Name | |{{Colorhighlight}}|Case ID/Name | ||
|- | |- | ||
|notify_ids|| ||String||Comma separated list of user IDs who should be notified of this Case | |notify_ids||notify_ids ||String||Comma separated list of user IDs who should be notified of this Case | ||
|- | |- | ||
|notify_status_change|| ||Boolean||Flag to notify when case status changes | |notify_status_change||notify_status_change ||Boolean||Flag to notify when case status changes | ||
|- | |- | ||
|origin|| | |origin||origin||String||Case Origin | ||
|- | |- | ||
|priority|| | |priority||priority||String||Priority of the Case | ||
|- | |- | ||
|project_id|| ||String||ID of the Project related to this Case | |project_id||project_id ||String||ID of the Project related to this Case | ||
|- | |- | ||
|reason|| | |reason||reason||String||Case reason | ||
|- | |- | ||
|{{Colorhighlight}}|''status'' | |{{Colorhighlight}}|''status'' | ||
|{{Colorhighlight}}|'' | |{{Colorhighlight}}|''status'' | ||
|{{Colorhighlight}}|String | |{{Colorhighlight}}|String | ||
|{{Colorhighlight}}|Case status | |{{Colorhighlight}}|Case status | ||
|- | |- | ||
|{{Colorhighlight}}|''subject'' | |{{Colorhighlight}}|''subject'' | ||
|{{Colorhighlight}}|'' | |{{Colorhighlight}}|''subject'' | ||
|{{Colorhighlight}}|String | |{{Colorhighlight}}|String | ||
|{{Colorhighlight}}|Case Subject | |{{Colorhighlight}}|Case Subject | ||
|- | |- | ||
|type|| | |type||type||String||Case type | ||
|} | |} | ||
<noinclude> | <noinclude> | ||
Revision as of 00:11, 21 September 2011
- Object ID
- CASE
Available Fields
- Required Fields are highlighted, in italics
- This state describes the default field property in a new instance of the platform. Users with appropriate Data Access Permissions can change field properties without notice.
- Additional fields may be returned. Such fields are generally intended for internal use, or for backward compatibility. Common fields intended for internal use include:
- CALL_ACTION
- VIEW_ACTION
Template:ObjectattributeAPInote
Field Name REST Search Name Display Type Description record_id * id Number Unique record identifier owner_id * owner_id String Unique record owner identifier owner_team_id * owner_team_id String Unique identifier of record owner's team date_modified * date_modified String Date the record was last modified date_created * date_created String Date the record was created created_id * created_id String Unique identifier of the the user who created the record modified_id * modified_id String Unique identifier of the user who last modified the record account_id account_id Number ID of the Account that this Case is related to close_date CLOSEDATE Date Date when the case is closed contact_id contact_id Number ID of the Contact related to this Case description DESCRIPTION String Case description name name String Case ID/Name notify_ids notify_ids String Comma separated list of user IDs who should be notified of this Case notify_status_change notify_status_change Boolean Flag to notify when case status changes origin origin String Case Origin priority priority String Priority of the Case project_id project_id String ID of the Project related to this Case reason reason String Case reason status status String Case status subject subject String Case Subject type type String Case type