Difference between revisions of "CASE"
From LongJump Support Wiki
imported>Aeric |
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!Description | !Description | ||
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|record_id *|| ||Number||Unique record identifier | |record_id *||id ||Number||Unique record identifier | ||
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|owner_id *|| ||String||Unique record owner identifier | |owner_id *||OWNERID ||String||Unique record owner identifier | ||
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|date_modified *|| ||String||Date the record was last modified | |date_modified *||DATEMODIFIED ||String||Date the record was last modified | ||
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|date_created *|| ||String||Date the record was created | |date_created *||DATECREATED ||String||Date the record was created | ||
|- | |- | ||
|created_id *|| ||String||Unique identifier of the the user who created the record | |created_id *||CREATEDID ||String||Unique identifier of the the user who created the record | ||
|- | |- | ||
|modified_id *|| ||String||Unique identifier of the user who last modified the record | |modified_id *||MODIFIEDID ||String||Unique identifier of the user who last modified the record | ||
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|{{Colorhighlight}}|''account_id'' | |{{Colorhighlight}}|''account_id'' | ||
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|{{Colorhighlight}}|ID of the Account that this Case is related to | |{{Colorhighlight}}|ID of the Account that this Case is related to | ||
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|close_date|| ||Date||Date when the case is closed | |close_date||CLOSEDATE ||Date||Date when the case is closed | ||
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|{{Colorhighlight}}|''contact_id'' | |{{Colorhighlight}}|''contact_id'' | ||
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|{{Colorhighlight}}|ID of the Contact related to this Case | |{{Colorhighlight}}|ID of the Contact related to this Case | ||
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|description|| ||String||Case description | |description||DESCRIPTION ||String||Case description | ||
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|{{Colorhighlight}}|''name'' | |{{Colorhighlight}}|''name'' | ||
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|notify_status_change|| ||Boolean||Flag to notify when case status changes | |notify_status_change|| ||Boolean||Flag to notify when case status changes | ||
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|origin|| ||String||Case Origin | |origin||ORIGIN ||String||Case Origin | ||
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|priority|| ||String||Priority of the Case | |priority||PRIORITY ||String||Priority of the Case | ||
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|project_id|| ||String||ID of the Project related to this Case | |project_id|| ||String||ID of the Project related to this Case | ||
|- | |- | ||
|reason|| ||String||Case reason | |reason||REASON ||String||Case reason | ||
|- | |- | ||
|{{Colorhighlight}}|''status'' | |{{Colorhighlight}}|''status'' | ||
|{{Colorhighlight}}|'' | |{{Colorhighlight}}|''STATUS'' | ||
|{{Colorhighlight}}|String | |{{Colorhighlight}}|String | ||
|{{Colorhighlight}}|Case status | |{{Colorhighlight}}|Case status | ||
|- | |- | ||
|{{Colorhighlight}}|''subject'' | |{{Colorhighlight}}|''subject'' | ||
|{{Colorhighlight}}|'' | |{{Colorhighlight}}|''SUBJECT'' | ||
|{{Colorhighlight}}|String | |{{Colorhighlight}}|String | ||
|{{Colorhighlight}}|Case Subject | |{{Colorhighlight}}|Case Subject | ||
|- | |- | ||
|type|| ||String||Case type | |type||TYPE ||String||Case type | ||
|} | |} | ||
<noinclude> | <noinclude> | ||
Revision as of 20:29, 20 September 2011
- Object ID
- CASE
Available Fields
- Required Fields are highlighted, in italics
- This state describes the default field property in a new instance of the platform. Users with appropriate Data Access Permissions can change field properties without notice.
- Additional fields may be returned. Such fields are generally intended for internal use, or for backward compatibility. Common fields intended for internal use include:
- CALL_ACTION
- VIEW_ACTION
Template:ObjectattributeAPInote
Field Name REST Search Name Display Type Description record_id * id Number Unique record identifier owner_id * OWNERID String Unique record owner identifier date_modified * DATEMODIFIED String Date the record was last modified date_created * DATECREATED String Date the record was created created_id * CREATEDID String Unique identifier of the the user who created the record modified_id * MODIFIEDID String Unique identifier of the user who last modified the record account_id . Number ID of the Account that this Case is related to close_date CLOSEDATE Date Date when the case is closed contact_id . Number ID of the Contact related to this Case description DESCRIPTION String Case description name . String Case ID/Name notify_ids String Comma separated list of user IDs who should be notified of this Case notify_status_change Boolean Flag to notify when case status changes origin ORIGIN String Case Origin priority PRIORITY String Priority of the Case project_id String ID of the Project related to this Case reason REASON String Case reason status STATUS String Case status subject SUBJECT String Case Subject type TYPE String Case type