Record View

The Record View (also known as the Record Detail View) shows you information for a single record.

You open the Record View from an object View--typically, from a List View, as shown here, by clicking the Folder icon :

The parts of the record View are shown here, with links to detailed information below:

Page Control Action Buttons Links and Icons

Record Name Social Networking (Relay) Operations and Tags Information Sections

Page Control

If more than one page is required to display information, this control shows you where you are, and lets you move from page to page.

Action Buttons

You can define your own Action buttons, but these four are the default:

• [Edit] - Click this button to

• [Clone] - To save yourself some work, make a copy of an existing record and then modify the fields that are different.

• [Print] - Create a PDF or HTML page from the record, formatting it using one of the standard or custom-build Forms or Print Templates. Then email page content, save it as a web page, or print it out.

• [Delete] - Delete the record. (If you find you need it later, check the Recycle Bin.)

Links and Icons

These standard links and icons make your life easier:

• Customize this Form - A record is displayed using a Form. The default form is displayed, if no other form is chosen, or if the user's Role doesn't dictate the Form they see. When you have the appropriate privileges to modify Forms, this link is displayed. Click it to change which fields are displayed, the order in which they occur, and many other aspects of the Form.

• Pin icon - When a page opens up as a new window nested in the current tab, this icon appears. Click it to create a new tab, "pinning" this page to the tab bar.

• Delete icon - Click this icon to delete the record.

• Refresh icon - Click this icon to update the page.

• Help icon - Click this icon to go to a support page designed specifically for the tasks you're doing.

Record Name

The record "name" is typically comes from the first field defined for the record. (It can be changed using Record Locators.) In this case, the Customer Name does a good job of identifying the record.

Social Networking (Relay) Operations

Use these buttons to interact with Relay:

Show Relay

Display the Relay feed corresponding to this record, showing recent posts that were made about it. Add your own comments, if you like. (Changes to "Hide Relay" when the feed is displayed.)

Follow

Follow this record. That way, every new post made to this feed comes to your feed "aggregator", where you get posts from every record, group, and user you are following.

Tags

This area of the tool bar displays Public (visible to all) and Private (visible) to you tags that have been applied to the record. Click the Pencil Icon to add new tags.

Tags are free-form. You can type anything you want. But it helps to keep things consistent. The Tag dialog shows you tags that have been most recently used and tags that are most popular.

Then, on your Home Page, create a Tag Cloud Widget to rapidly access records by their tags.

Collapsible Sections

Sections can be collapsed by clicking the icon at the end of the heading.

Basic Information

The information shown is configurable, but the kind of information displayed in the screenshot above is fairly typical. The current record owner is shown, along with significant fields in the record.

Record Information

These are standard tracking fields defined by the platform, showing when the record was created, when it was last modified, and by whom.

Related Information

The Related Information section displays information from records that are related to this one.

For example, Notes and Attachments records are displayed here. (You can also click a button to add a Note or an Attachment on the spot.) For a Customer object like this, the customer's Orders might well be displayed, if the application designer chooses to do so.