Difference between revisions of "Support Cases Permission"

Latest revision as of 21:53, 16 October 2012

This permission gives users the ability to view and modify support cases filed by others. (All users can see support cases filed by themselves.)

The Support Cases Permission permission is enabled by default for the System Administrator
The Support Cases Permission permission is set in Administrative Permissions

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-This permission grants users the ability to view and modify support cases filed by others. (All users can see support cases filed by themselves.)
+This permission gives users the ability to view and modify support cases filed by others. (All users can see support cases filed by themselves.)
 :;Considerations:
-:* The ''{{PAGENAME}}'' permission is enabled by default for the System Administrator Role in [[Default Roles]] {{TBD|Default access profile for Sys Admins?}}
+:* The ''{{PAGENAME}}'' permission is enabled by default for the System Administrator
-:* The ''{{PAGENAME}}'' permission is disabled by default for Team Manager and Team Members in [[Default Roles]] {{TBD|the default access profile assigned to Team Managers and Team Members?}}
 :* The ''{{PAGENAME}}'' permission is set in [[Administrative Permissions]]
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