Version 10.13 Installable (October 2019 - webMethods Suite Version 10.5)

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Release Notes for the installable version of the AgileApps Cloud platform.

See also:

Contents

About the Installable Version

The installable version of the AgileApps Cloud platform allows you to create and manage a private cloud behind your firewall. AgileApps Cloud platform also helps you to set up a public cloud with a shared application and global data.

What's New Icon new.png

The latest update to the 10.13 release is the patch version 10.13.17. To view the list of fixes, see Version 10.13.16 (September 2021).

Features in 10.13 Release

Following is the list of features that are part of the 10.13 release. The latest features are listed at the top:

Features in 10.13.17 Patch Release (September 2021)

2 additional languages have been added to the AgileApps platform, Dutch and Bulgarian. For licensing and use related concerns, contact Software AG Licensing Team.

Translation entries export by Application

AgileApps platform now supports application wise export of translation entries.

Froala based Rich Text Area Editor

AgileApps platform now supports rich text editing capabilities in the Rich Text Area field type, using a Froala editor.

Features in 10.13.16 Patch Release (August 2021)

Support for Secure LDAP

AgileApps platform now supports secure LDAP.

Header sort functionality

AgileApps now supports dynamic header sort functionality in SubForms and Related Information sections.

Pagination for New AgileApps User Interface

AgileApps new user interface now allows page size control and the ability to jump to specific page in a table.

Features in 10.13.11 Patch Release (April 2021)

User sync via SSO from Identity Providers

AgileApps now supports synchronizing user detail changes from identity providers.

Features in 10.13.10 Patch Release (February 2021)

Support for Office365

It is now possible to use an office365 saved document as document template in AgileApps.

Case analytics

AgileApps now supports Case Analytics dashboard for the service desk application, in the new UI.

Features in 10.13.6 Patch Release (June 2020)

Support for Chinese Language

Chinese language is now pre-loaded into the AgileApps platform. For more information, see Supported Languages.

Features in 10.13.5 Patch Release (May 2020)

Support for CORS and CSP

AgileApps now provides an additional security layer in content loading and cross origin resource sharing policies with Content Security Policy (CSP) and Cross Origin Resource Sharing (CORS) mechanisms. It resolves any risks related to security attacks with the implementation of CORS and CSP headers. For more information, see Security Headers Settings.

Whitelisted File Types

The file types listed in the Whitelisted File Types section of the Service Configuration page are applicable for all cloud tenants. Only the file types listed here are supported by the application.

Features in 10.13.4 Patch Release (March 2020)

Support for Portuguese Language

Portuguese language is now pre-loaded into the AgileApps platform. For more information, see Supported Languages.

Theming Templates

You can now perform theming of custom user interface templates using the ace-lib-theme package. This allows you to customize the color and typography of the components in the AgileApps custom elements library. For more information, see AgileApps Custom UI.

Features in 10.13.3 Patch Release (January 2020)

Creating a Custom User Interface

Using this Custom User Interface (CUI) feature, you can design and deploy a CUI to an AgileApps Application. You can install a template which is a zip file that constitutes all the artifacts created for CUI by the Application Developers. For more information, see How to Create a Custom User Interface (CUI).

Metering

Metering collects information related to the usage of Software AG products which in turn is later used for billing purposes. Metering uses a license file for authenticating and gathering client information. For more information, see Metering for AgileApps.

Forms 3 and 4 Column Configuration

Using this feature, you can configure the 3rd and 4th columns for a form. The 3 and 4 column configurations are applicable only for the new user interface of AgileApps. For more information, see Forms.

Features in 10.13 Release

Following is the list of features for the 10.13 release.

Single Sign on Between AgileApps and Mashzone

  • AgileApps platform is now able to send SAML assertions to Mashzone to render Mashzone dashboards on AgileApps user interface.

Customize the Number of Columns When Viewing Records in the New UI

  • User can now configure the record views to show any number of columns.
  • It applies to all views including custom object views, system object views, and system created views.
  • This customization is available with the new AgileApps user interface only.

Invoke IS Service from Business Rules

  • Users can now invoke Integration Server services from business rules.
  • A new action Invoke IS Service is now available in the Actions to Perform option under Event Rules.
  • Application Designers can configure invocation of Integration Server services on execution of the business rules with which it is associated.
  • This will be extended to all rule types (Timer Rules, Rule Sets, Scheduled Rules) in an upcoming patch. Once available in Rule Sets, application designers can configure invocation of IS services from process models.

Record Pinning

  • Users can now store their last visited records as favorites in the new UI.
  • The user can access these favorites anytime.
  • The bookmarked records are available from any screen of AgileApps.

Multi-select Picklist

  • User can make multiple selections from a list of values in a global picklist for a record field.

Record Views

  • Record views provide the user with options to activate and retain specific user-selected views as display tabs in the new UI.
  • The user can also toggle the views list.

AgileApps Runtime UI Upgrade to Angular 7

  • The AgileApps Runtime UI is upgraded to Angular 7 along with all the dependent packages.
  • This is accessibility compliant with 508 and WCAG standards.
  • Users can now choose to Preview or Activate the new Runtime user interface permanently, and avoid users from switching between the old and new user interfaces.
For more information, see New Runtime User Interface for AgileApps.

Enhancements to Record Count Handling in Case Views

  • On the Company Information page, a new setting, Record Count, is introduced. A user with the required account management permissions can enable or disable this record count option for a tenant.
  • Disabling the record count option reduces the response time to load a list view, resulting in improved browser performance.
For more information, see Company Information.

Known Issues

This section lists the issues for the release that were known when the release readme was published.

Version 10.13.16 (August 2021)

  • LJP-15938
Empty percent and Time fields are considered as 0 for subform sorting.

Version 10.13.12 (May 2021)

  • LJP-15058
In AgileApps, in Form Script or Field Script, when the Custom script is added
in the NEW UI SCRIPT tab, it is not getting picked in New UI. The custom script
is only picked up when it is added to the LEGACY UI SCRIPT tab.

Bug Fixes

Following are the fixes available.

Version 10.13.17 (September 2021)Icon new.png

Following are the fixes available with this patch:

  • SI#5456985
Download attachment from open office viewer fails, in AgileApps new user interface.
This issue is resolved. This issue is not observed with upload attachment.
  • ZenDesk Ticket
When user has assigned his locale with Dutch or Bulgarian, user is not able to see the saved date/datetime/time field values on the UI.
This issue is resolved.
  • SI#1453091
Lexical error is encountered due to JJTree stream's inability to recognize characters other than extended ASCII set.
This issue is resolved. Placeholders now send query to JJTree stream. These placeholders are replaced with actual un-supported literals post get query.
  • SI#5455885
AgileApps sets the HSTS header with incorrect syntax, separating the parameters by a comma instead of a semi-colon.
This issue is resolved.
  • SI#5455282
Date fields always display in yyyy-mm-dd format in subform grid records, regardless of the user date format setting.
This issue is resolved. This issue is not observed in the related information section.
  • SI#5455018
AgileApps new user interface JavaScript API ""getDataOnPostSave()"" fails the intended operation of reject promise when the form is invalid.
It resolves the promise on success API call.
This issue is resolved.
  • SI#5453846
Direct access of the portal using URL "/networking/servicedesk/index.jsp?lang=en#_portal", is not allowed when Activate New User Interface flag is enabled in :::company information. This issue results in a redirection to "../agileapps/ui-redirect?hashString=portal/articles".
This issue is resolved.
  • SI#5453981
DOM reference variables gets overwritten
After opening subform records and while creating new related info record, the DOM reference variables in parent record's custom script context, gets overwritten . :::It would overwrite references for _sdForm and other related variable values.
This issue is resolved.
  • SI#5453509
Company Information REST API currency format response always displays ""$"" irrespective of currency locale chosen.
This issue is resolved.
  • SI#5453115
""Active Directory authentication failed: Supplied password was invalid"" error encountered when an LDAP account logs in with the correct credentials.
This issue is resolved. As a part of this fix, the Login DN field now allows up to 200 characters.
  • SI#5452974
AgileApps platform throws data truncation error or field too long error, when more fields are selected in the search field of record locator. This issue also :::results in index out of bond error in DTag environment.
This issue is resolved.
  • SI#5452567
AgileApps native dialog fails to load for the process view of a case that appears on the right hand side menu of the detail view. A full screen image is loaded :::instead without any interaction options.
This issue is resolved. This issue is caused by a dependency on the open office enabled status. This check has now been removed.
  • SI#5449479
SAVE, SAVEAS, SORTING and FILTERING functionalities do not work on reports when the report filter is configured for ""Specific team"" or ""Specific users"". This :::issue is only observed in AgileApps new runtime user interface.
This issue is resolved.
  • SI#5449816
Reports summary and the option to collapse or expand detailed rows does not work for grouping reports in new user interface.
This issue is resolved. This issue is not observed in legacy user interface.
  • SI#5451583
Number with decimals value is incorrectly copied from the lookup field when layout rule is present on that copy field.
This issue is resolved.
  • ZenDesk Ticket
""Error while evaluating expression"" is encountered when attempting to update the evaluated value on decision switch branches.
This issue is resolved.
  • SI#5448399
Multiple server restarts are required due to error accessing datastore while creating a record. This is caused by deletion of fields such as ""request_type"", :::resulting in a stale cache entry.
This issue is resolved.

Version 10.13.16 (August 2021)

Following are the fixes available with this patch:

  • SI#5447372
Record filter set up in the lookup field pop-up of a junction object with many-to-many relationship does not apply.
This issue is resolved. Sorting also now works along with record filter.
  • SI#5447309
Task description in the task layout page not available inside the task banner in the new UI.
This issue is resolved.
  • SI#1453916
Sorted sequence is not applied to the runtime of an object, after re-ordering the existing layout rules. This issue is not observed with layout rule edit or with :::addition of new object.
This issue is resolved.
  • SI#5452755
Missing spaces after period and comma in error message, "You have unsaved changes on this page.If you navigate away from this page,the changes will be lost."
This issue is resolved.
  • SI#5450764
Alert message is displayed multiple times, on saving a record with layout rules that contains conditions and numerous fields.
This issue is resolved. The alert message now displays just once.
  • SI#5451835
Active business rule stops working in production environment when package is published.
This issue is resolved. Recreation of execute web service action in objects is required prior to package publish for the resolution to take affect.
  • SI#5451455
JavaScript method "setLookupValue(form, field, val, text value)" fails the intended operation of reset lookup field value, when the value is selected from auto :::complete. The text value comes up as a search query in the lookup popup.
This issue is resolved.
  • SI#5452439
Report preview dialog fails, and post review report save fails when using a fixed date as date filter in AgileApps new runtime user interface.
This issue is resolved.

Version 10.13.15 (July 2021)

Following are the fixes available with this patch:

  • SI#5450180
The long content of the Subform records fields is not readable due to ellipsis.
This issue is resolved. Now, title for the content is provided, when the user
mouse hover on the content it will show the entire content.
  • SI#5449763
Nullpointer exception encountered when translation import is attempted with German translation added to the fields.
This issue is resolved.
  • SI#5449322
In the new UI, the ""Add Team"" and ""Add Access"" buttons are not disabled or
hidden for the user with no access to add or update the Team or Application.
This issue is resolved.
  • SI#5449133
Duplicate records get created when the user clicks multiple times on the save
button in create record dialog box.
This issue is resolved.
  • SI#5449340
When the user interrupts the task completion process on getting the alert for
the unsaved changes, the subform record is getting created twice.
This issue is resolved.
  • SI#5449329
The movement of the selected field is not visible in the view configuration,
until the page is scrolled up.
This issue is resolved.
  • SI#1452157
Inside the date picker dialog box, the contrast for the arrow icon is not proper.
This issue is resolved.
  • SI#1452156
Unable to close the bookmark menu using keyboard navigation when bookmark items are not present.
This issue is resolved.
  • SI#1452155
Tooltip is missing from the Toggle views list button.
This issue is resolved.
  • SI#1452114
In New UI the tooltip for the Overview Page is updated as ""Home"". Further, tooltip for the configuration button in Left-navigation panel is missing.
This issue is resolved.
  • SI#1452112
In the left navigation pane, the contrast between the selected and unselected
menu item is not clear. Moreover, the only visibility for the selected icon is
color differentiation.
This issue is resolved.
  • SI#5448745
Incorrect values are copied in field types 'number with decimal' and 'currency', when using the lookup field copy data functionality with German locale. This issue results in incorrect :::calculations in formula fields, such as 4.00 being interpreted as 400 and value greater than 999 causing 'value is invalid' error.
This issue is resolved.
  • SI#5448434
Fields do not list in alphabetical order in business rules.
This issue is resolved.
  • SI#5448433
Field name translation does not take place everywhere in the platform, when a translation label is added to a field. One instance of such a failure is non translated field names in field list of :::layout rules screen. For example, UserName field changed to Requestor continues showing as UserName.
This issue is resolved.
  • SI#5447915
""Found unreadable content"" error is encountered when a previously uploaded Microsoft word document template containing images with anchors, is record printed using the same template.
This issue is resolved.
  • SI#5446464
Sometime when a record is updated by two users simultaneously, no error message is displayed.
This issue is resolved.
  • SI#5447818
User GET API returns value for elements 'accessibleApplications' and 'startingAppId', for the currently logged in user instead of the specified user.
This issue is resolved.
  • SI#1450625
""Field(s) too long"" exception when importing empty value into Formula field with Number as the Return Type.
Formula fields are not considered during an import.
This issue is resolved. Formula fields with return type are currently imported with the same status as regular return type.
  • SI#1450623
UI alignment issues when data or field name is too long. Column headers are not visible, when scrolling down the record list.
This issue is resolved. Table columns now do not overlap in the record list, and table headers are sticky when scrolling.
  • SI#5445279
When the user deploys a package with an external lookup field, it is added
multiple times to the target tenant.
This issue is resolved.
  • SI#5447006
Permission is not included in the subform retrieval.
This issue is resolved. Now, when the parent object record is opened to view the subform records - the subform record view permission is used to display the list of subform records and not the :::list view permission as you are under the scope of parent record view permission.
  • SI#1449947
The date is not highlighted properly on the calendar when focused or hovered.
This issue is resolved. Now, a border is provided for the focused date in New UI.
  • SI#5445056
In the new UI, when the language selected is other than English, the application page gets blank when opened from the AgileApps Designer page.
This issue is resolved.
  • ZenDesk Ticket
User can access the scheduled report created by another user from the new user interface using URL alteration.
This issue is resolved. Now, a permission check is enforced in API.
  • SI#5446227
Identical first and last names in the suggestion list of user assignee in the new UI, creates difficulty in assignment.
This issue is resolved by including user email ID along with the user name.
  • SI#5442921
In the new UI, the URL field is not supporting the special characters of the
language other than English, and some valid URLs are not getting validated.
This issue is resolved.
  • ZenDesk Ticket
The complete internal path gets disclose in the server machine of the profile
photo of the user during response of unsuccessful upload.
This issue is resolved. Now, the complete file path is not shown.
  • ZenDesk Ticket
The CKEditor related unsecure domains https://cdn.ckeditor.com and http://*.cke-cs.com are present in the Content-Security-Policy security header.
This issue is resolved.
  • ZenDesk Ticket
Record file attachment through Burp tool has a Cross-Site Scripting (XSS) vulnerability.
The issue is resolved.
  • SI#5442493
A task cannot be sent to a user retrieved from a webservice. The task is sent to the system account instead of the user.
Record parameters repopulate without any issues, when used with a webservice. However, record parameters do not repopulate with execute rule set.
This issue is resolved.
  • SI#5445107
The bookmarked record title is not getting updated when the record locator value is changed.
This issue is resolved. Now, the bookmarked record title will get updated when the user saves the record.
  • SI#5442920
No alert or error message pops up when the form layout is modified by two users simultaneously.
This issue is resolved.
  • SI#5442915
Missing, incorrect or unintelligible German translations in runtime UI.
This issue is resolved.

Version 10.13.14 (July 2021)

Following are the fixes available with this patch:

  • SI#5449344
Parent records can be associated with related records through the use of lookup
fields. In lookup fields configuration, copy data can be configured such that
related records are prefilled from data in parent records. In related
information section, this copy data functionality is failing on first attempt.
This issue is resolved.
  • SI#5449470
The dropdown lookup fields copy data functionality is not working.
This issue is resolved.
  • SI#5449506
The Copy Data feature for lookup fields displayed as a dropdown is not working.
This issue is resolved.
  • SI#5449472
In New UI, when a user uses the Lookup field in the filter criteria of another
lookup, the record filter is working incorrectly.
This issue is resolved.
  • SI#5449393
In New UI, when a user uses the Lookup field in the filter criteria of another
lookup, the record filter is working incorrectly.
This issue is resolved.

Version 10.13.13 (June 2021)

Following are the fixes available with this patch:

  • SI#5433199
The template variable is not properly replaced in document templates when
sending the document template as attachment in an email template.
This issue is resolved.
  • SI#1440847
AgileApps New UI platform supports the zooming option of the browser but not
supporting the Font-Size variations.
This issue is resolved.
  • SI#5439758
When the user revisits the AgileApps running browser, the pop-up window for the
session timeout does not dismiss even after the session expires.
This issue is resolved.
  • SI#5439760
When the user with restricted access tries to edit the profile, the prompted
error message is ambiguous.
This issue is resolved.
  • SI#5440666
For the iPhone users, the drop-down arrow for application switch and views
switch is not visible.
This issue is resolved.
  • SI#5440684
When a user enters a value in a number field with more than 21 digits, an
incorrect error message "Invalid format: Please enter numeric values without
decimal points only" is displayed .
This issue is resolved. Now the correct error message is displayed.
  • SI#5440675
An error is encountered, when double quotes are added in a custom validation.
This issue is resolved.
  • SI#5441314
In the "Create New Validation" page of Legacy UI, the field label and hint text
is exceeding the visible space. Therefore, the field label and hint text
get hidden.
This issue is resolved.
  • SI#5441673
The standard fields like DATECREATED, DATEMODIFIED, RECORD_ID, CREATEDID,
MODIFIEDID, OWNERID were not appearing in compute fields of the REPORTS.
This issue is resolved. Now, these fields are appearing in compute fields
of the REPORTS.
  • SI#5442274
When the user is importing the number field with empty values, "0" appears.
This issue is resolved. Now, in MYSQL "NULL" is inserted instead of "0".
  • SI#5442429
In AgileApps, sorting the search results is not available.
This issue is resolved. Now the user can sort the search results only in New UI.
  • SI#5442980
An error occurred when the user wants to modify the Field Title with the
identical name as in a parallel branch in inheritance.
This issue is resolved.
  • SI#5443046
When the user uses the lookup field to copy data to create a new record,
the checkboxes are marked even when the checkbox in the source record is not
marked.
This issue is resolved.
  • SI#5443115
When the result of a formula is greater than 0.00001, the result is rounding
off to "0".
This issue is resolved. Now the limit is increased from 0.00001 to 0.0000001.
  • SI#5443369
In New UI, in a subform of a record, the mapped value is triggered every time
when the edit function is clicked.
This issue is resloved. Now when the user selects a record from the lookup
field only then copy data will trigger.
  • SI#5443216
The user cannot access a Related information record when the record locator
is empty.
This issue is resolved. Now, the user can access the Related information record
with the record id when the record locator is empty.
  • SI#5443925
On creating a subform total field in the Default form Child1 and Child2, the
total field is getting created twice in form Child2.
This issue is resolved. Now, the user can create only one total field of the
subform in the Child forms.
  • SI#5444417
In a record form, when a user fills in the rich text area and then scroll to
fill other fields, the toolbar of the text area moves along with the page
scroll.
This issue is resolved.
  • SI#5444140
When a user types the name in the lookup field and saves it, the record gets
linked to the respective named record. But, then the filter option does not
show the correct records.
This issue is resolved. Now, the user has to select the record from the
list in the lookup field to create a link with the saved records.
  • SI#5444823
The download and print pop-up window is not opening correctly when a user uses
two screens.
This issue is resolved. Now, the pop-up screen will appear in the center of the
screen.
  • SI#5445164
When the user tries to assign a task to himself by clicking on the link "Assign
to me" in "Owner > Assign" for the first time, it does not work when the
Assignee field is empty.
This issue is resolved.
  • SI#5445627
In New UI, the hint icon surfaces on top of the checkbox field.
This issue is resolved. Now the hint icon is moved to the right side edge of
the checkbox field.
  • SI#5443405
When the user selects "Select all" in the "multi select picklist" field, the
option "Deselect all" is unavailable.
This issue is resolved. Now the option "Deselect all" will always be available.

Version 10.13.12 (May 2021)

Following are the fixes available with this patch:

  • SI#5437943
When the user saves a record with Picklist field values populated at runtime,
an error occurred.
This issue is resolved. Now, the field "Skip Value Validation" is added. When
checked, there will be no validation error for the Enumerated Values.
By default, this option is unchecked.
  • SI#5439757
In the mobile application, to create a record, the user needs to select the
object from the home page. The record creation option is not available after
the object is selected.
This issue is resolved. Now, the user can create a record after selecting the
object. In this case, the user will not have to choose the object,
it will be auto-selected.
  • SI#5440001
An image attached to a record is not displayed when the record is printed.
This issue is resolved.
  • SI#5440667
When the field is assigned a number with decimal through form script and these
fields are involved in a formula, the formula field is not calculating the
result in decimal.
This issue is resolved.
  • SI#5440778
By default, the language attribute value for the AgileApps application is
English. When a user starts the application in a language other than English,
the Google Translator starts translating the web page.
This issue is resolved. Now, the language attribute value for the AgileApps
application is left blank until the application loads.
  • SI#5440929
In New UI, the section header and the fields always turn red in certain
conditions in a Form. The fields return to the normal state, but the section
header remains red even after the layout rule/condition is changed.
This issue is resolved.
  • SI#5440932
The server admins can see some unrelated error messages in the relational.log.
This issue is resolved.
  • SI#5441053
In Related information of any record, on clicking the 'next' buttons to see
the next set of records in pagination, the 'back' buttons get disable.
This issue is resolved.
  • SI#5437602
An error appears when the user uses the formula field of type
Number with Decimal in Formula Expression to create a new Formula field of
the same type.
This issue is resolved.
  • SI#5441524
The newly added task which is created programmatically through business rule
is not visible in the Task list.
This issue is resolved.
  • SI#5442247
The value in the checkbox field is not showing correctly in the
'Related information' table when any other language is chosen apart from
English.
This issue is resolved.
  • SI#5442251
The behavior of isEmpty() API of Parameters class is
different for params.getParams().isEmpty() & params.isEmpty() and it's
returning different results.
This issue is resolved.
  • SI#5441655
In the Task form, on clicking the link button of the lookup field, it
navigates to the record in the background and not in a separate tab.
This issue is resolved. Now, on clicking the link button, the record opens in
a separate tab.
  • SI#5441901
In New UI, when the user sets the date field value from the onChange script of
another field, the date field does not update in DOM. The value resets to the
value used in the onChange script, on saving.
This issue is resolved.

Version 10.13.11 (April 2021)

Following are the fixes available with this patch:

  • SI#5441685
When the value of the Picklist is set in the Layout Rules, the Picklist options
does not show in the user-selected language.
This issue is resolved.
  • SI#5433210
Business rules gets executed as a system user, into which the user-preferences
of the executing user are used. When the system user and executing user have
different date format preferences, there were discrepancies while copying the
preferences between the two users.
This issue is resolved.
  • SI#5433687
When the user is no longer active in the LDAP server or the user is removed,
synchronisation of the user state with the platform is not happening.
This issue is resolved.
  • SI#5434540
The right side action panel automatically switches to the bottom of the page,
when zooming out from the record details page on a large screen. This issue is
not observed with zooming in.
This issue is resolved.
  • SI#5434755
A user with regular access profile is not able to change the language in
personal setup. All other settings such as date-format work as expected.
This issue is resolved.
  • SI#5435955
The discard of unsaved changes operation on a parent record is failing in the
new UI, when combined with the use of sub-forms. This issue is specifically
noticed on parent record cancel action, that contains a modified sub-form. On
the UI, this will be observed as repeated appearance of the prompt "You have
unsaved changes on this page...". This issue did not exist in the legacy UI.
This issue is resolved.
  • SI#5436219
In New UI, when in the layout rule the lookup field is disabled in form, and
the value of a disabled field is set as the target for the lookup field to
filter the related information, the user is unable to get any result in
drop-down. This issue is not observed in legacy UI.
This issue is resolved.
  • SI#5436444
In New UI, configuration of the AgileApps JSP page URL is trying to render
with the same domain, when opening or accessing a webtab, instead of the
provided domain.
This issue is resolved.
  • SI#5436952
Arranging the fields by clicking on arrow icons is difficult in Reports.
This issue is resolved. Now, you can use the keyboard key Alt+arrow to move
the fields up or down and also from "Available" to "Selected".
  • SI#5436674
In New UI, auto-complete suggestions are inconsistent with the quick search
result in "User Lookup Field." When you search with the exact name (full name)
in "User Lookup Field" all the similar names also appear as auto-complete
suggestions.
This issue is resolved.
  • SI#5437250
Error is encountered on saving the parent record which has a subform. This is
observed when the lookup field is not added to the layout. This issue is not
observed in Legacy UI.
This issue is resolved.
  • SI#5437084
In New UI, the view of the Reports is "card". When there are lots of reports
it takes too much space and therefore it gets difficult for the user to find
a report.
This issue is resolved. Now, there is an option to view the reports in a
"list". The user can store the report view preference in the browser's local
storage.
  • SI#5437086
The Subform grid columns are not of equal size. The column width expands when
more content is added.
This issue is resolved.
  • SI#5437089
In New UI, the scrollbar is thin which makes it difficult for the user to grab
and scroll the content of the table. This issue exists for the Google Chrome
browser only.
This issue is resolved. Now, the thickness of the scrollbar is increased,
which helps the user to grab and scroll easily.
  • SI#5437398
When the user sorts the report by "priority" criteria and the field "priority"
is also selected in the color code tab, then the color code feature does not
work properly.
This issue is resolved.
  • SI#1440846
The name of the objects on the left navigation menu is not displayed entirely
and gets truncated. The issue was observed in accessibility mode and
non-accessibility mode.
This issue is resolved. Now, on mouse hover onto the truncated name, the full
name will be displayed as title.
  • SI#5438166
When the user selects the value in the multi-value lookup field, the value is
displayed as the html text. The value is not displayed properly in the table
in reports. This issue is not observed in legacy UI.
This issue is resolved.
  • SI#5438341
In New UI, in the report configuration, when the user selects the mean
computation values and saves them, the mean values are not retaining on a
revisit of the report. Moreover, the "mean" field is picking up the value
given in the "maximum" field. In the "maximum" field, when the user selects
more than one value and tries to delete the first value the chosen value is not
getting deleted, instead, the last value is getting delete.
This issue is resolved.
  • SI#5439763
Arranging the fields by clicking on arrow icons is difficult in View
configuration.
This issue is resolved. Now, you can use the keyboard key Alt+arrow to move
the fields up or down and also from "Available" to "Selected".
  • SI#1442805
In the reports color code tab, the field selected is not showing the respective
operators in the operator list.
This issue is resolved.
  • SI#5434530
In New UI, Reusable JavaScript function is not available to be called in
“On Change” and “On Focus” events from field script. This issue is not observed
in legacy UI.
This issue is resolved.
  • SI#1440849
In New UI, the users using the Accessibility mode were having difficulty in
finding the focused value in the auto-complete list. The focused value is not
highlighted properly.
This issue is resolved. Now, the border is provided for the focused value
in New UI.
  • SI#1440850
In New UI, the users using the Accessibility mode were having difficulty to
identify the difference between the active item and focused item in the left
navigation panel.
This issue is resolved. Now, the border is provided for the focused item and
the active item is highlighted in New UI.
  • SI#1440851
In New UI, the users using the Accessibility mode were having difficulty in
finding the focused value in calendar. The focused value is not highlighted
properly.
This issue is resolved. Now, the border is provided for the focused value
in New UI.
  • SI#5437944
On reassigning the task the "complete" action visibility is not getting
refreshed. After reassignment of the task, the action "Complete" is still
available to the assignor.
This issue is resolved.
  • SI#5438522
There is a restriction in selecting maximum of 8 fields in 'Lookup and Search
Results Fields' of Record Locator. This restriction is removed from the new UI.
After activating the new UI, you can select more than 8 fields in 'Lookup and
Search Results Fields' of Record Locator.
This issue is resolved.
  • SI#5438898
In the file picker, even when the user selects the attached file the message
No File Selected is present.
This issue is resolved.
  • SI#5439525
Webservices are used to extract data from external systems into the AgileApps,
sometimes in the form of writing a response into a record field. This
Webservice invocation fails if the Webservice JSON response has key start with
alphabets characters. This issue is not observed when the Webservice is tested
through the "Test" button. This issue is specifically observed on rule action
Execute Webservice.
This issue is resolved.
  • ZenDesk Ticket (LJP-13582)
The changed attributes of user are not synced between LDAP server and AgileApps.
The issue is resolved. More details on this visit the page:
http://agileappscloud.info/aawiki/index.php/Single_Sign-On#SAML_Settings.
  • SI#1432810, 1240677
The changed attributes of user are not synced between LDAP server and AgileApps.
The issue is resolved. More details on this visit the page:
http://agileappscloud.info/aawiki/index.php/Single_Sign-On#SAML_Settings.
  • SI#5432032
If the user time format is set as 24 hours, on adding a multi-step to a record
the due date by default appears as 01/01/1970. The due date entered by the
user gets replaced by the default date 01/01/1970.
This issue is resolved.
  • SI#1440848
In New UI, the user using the Accessibility mode were having difficulty in
navigating the items in the profile menu. The item is not getting focused.
This issue is faced only when the user navigates through a keyboard.
This issue is resolved.

Version 10.13.10 (February 2021)

Following are the fixes available with this patch:

  • ZenDesk Ticket
The enumerated field value in the record selection is not validated on UI requests
against the list of configured enumerated values in the field settings.
This issue is resolved. Proper input validation is now employed on both server
and client side.
  • SI#5417530
When object records are imported with empty currency fields, import fails with a
"Field too long" error.
This issue is resolved.
  • SI#5430946
Template variable of parent object lookup field does not get replaced if it is
being used in an email template of child object. An end user will experience,
the created_id and modified_id not getting properly solved for child objects
due to this issue.
This issue is resolved.
  • SI#5430766
Newly created macros against case objects with any given field conditional
visibility criteria, do not list in the macros menu after saving the record
in the new UI. This issue is not observed when browser window is refreshed.
This issue is not observed in legacy UI.
This issue is resolved.
  • SI#5431130
Form layout delete fails with error "Layout is used in WebForm 'xyz',
and cannot be deleted", even though the form layout is not being used
in the WebForm of tenant. The root cause of this failure is the form
layout being used in another tenant through package subscribe.
This issue is resolved.
  • SI#5432618
Consider a form with four sections, sec1, sec2, sec3, sec4, with each
section containing translated entries in the translation workbench.
When a layout rule is configured to show and hide sec1, it shows sec4
after save. This layout rule show/hide configuration showing last section
name instead of the selected section name, occurs when form sections have
translated entries in the translation workbench.
This issue is resolved.
  • SI#5433377
When a user logs into a tenant configured with LDAP, the platform synchronizes
all user information to AgileApps (first name ,last name, email, username, company,
title, mobile, phone, fax, street, city, state, zip, country).
This issue is resolved. For security purposes, this set is now limited to first name,
last name, email and username. This fix is not applicable to an existing LDAP user,
and hence the user will need to contact system administrator to remove user personal
information.
  • SI#5433735
When a record containing a datetime field is updated to "blank", the corresponding
job in the scheduler gets deleted. This results in a failure of the intended operation.
For instance, if an object is created with a datetime field and a timer rule such that,
a "send email" operation is triggered in an hour. This send email operation continues
to be triggered in spite of a blank value in the datetime field.
This issue is resolved.
  • SI#5431509
In new UI "Error accessing datastore" error is encountered on a mobile device,
when opening or accessing a web-tab setup as a Java Server Page(JSP) in AgileApps.
This issue is not observed when this JSP is opened on desktop browser tab. This issue
is not observed in legacy UI.
This issue is resolved.
  • SI#5433089
Attempting to open files with extensions .txt, .doc, .xls, etc results in error
"An error occurred while loading the PDF::stream must have data". The uploaded
files attempt to open with open office, in spite of open office being disabled.
This issue is not observed in legacy UI.
This issue is resolved. Files now directly download when open office is disabled.
  • ZenDesk Ticket
Decimal fields are not displayed as per the decimal places configuration in
many-to-many field popup. For instance, 274.11 is displayed as 274.
This issue is resolved.
  • SI#1436178
Audit log entry is missing for send email triggered from record details page.
This issue is resolved.
  • SI#5431130
Form layout delete fails with error "Layout is used in WebForm 'xyz',
and cannot be deleted", even though the form layout is not being used in
the WebForm of tenant. The root cause of this failure is the form layout
being used in another tenant through package subscribe.
This issue is resolved.
  • SI#5431131
Webservices are used to extract data from external systems into the AgileApps,
sometimes in the form of writing a response into a record field. This Webservice
invocation fails if the Webservice JSON response has root key with all numeric
characters. This issue is not observed when the Webservice is tested through the
"Test" button. This issue is specifically observed on rule action "Execute Webservice".
This issue is resolved.

Version 10.13.9 (January 2021)

Following are the fixes available with this patch:

  • SI#5423473
"Record does not exist" error is encountered when deleting a child
record with parent child object relationship with OrphanDeleteCases record.
This issue is resolved.
  • SI#5423903
Unable to create Case Type object records.
User is not able to create Case type object records as Case type objects are not
showing up in the Create New dialog in the new UI.
This issue is resolved.
  • SI#5425380
The configured apache server port in ISV settings page gets reset to the default
port 0 after AgileApps upgrade.
This issue is resolved.
NOTE:
This port reset is observed during the following upgrades:
  • 10.13.x to 10.13.9
  • 10.12.x to 10.13.x
  • 10.11.x to 10.13.x
  • 10.10.x to 10.13.x
  • 10.9.x to 10.13.x
This fix will only take effect post release 10.13.9. Hence users will experience
this fix only from release 10.14.0 onwards.
Until then, users need to change port settings manually after upgrade.
In order to properly address this issue, please follow the upgrade instructions at:http://agileappscloud.info/aawiki/index.php/Upgrading_to_Version_10.13
  • SI#5424541
Inherited subform in a child object is not working as expected.
Child object subform does not show the linking field that is shown in the parent
object.
This issue is resolved.
  • ZenDesk Ticket(LJP-13105)
Unable to remove an association in the dependent picklist.
User is unable to remove an association in the dependent picklist.
This issue is resolved.
  • SI#5425770
Record level visibility can be applied to objects like users, teams,
roles and user custom fields. When record level visibility is applied
to users for instance, the selected users are shown in the record level
visibility dialog. In the new UI implementation when connected over a slow
internet, record level visibility brings up a record marked as limited and
the selected users are not shown.
This issue is resolved.
  • SI#5425985
Conditional layout rules cause certain fields to be activated based on other
field selections. In the new UI associated with release 10.13.7, the conditional
layout rules are not triggered when a checkbox field is checked or unchecked by
JavaScript API setCheckboxState(_sdForm, field, value). This issue did not exist
in the legacy UI.
This issue is resolved.
  • SI#5428040
The uploaded profile picture does not appear properly.
This issue is resolved.
The height of the picture should be more than the width for the picture to be
accepted.
  • SI#5427228
Mass delete operation of records fails.
If the records view has more than 2500 records and the object title has unsafe
XML characters that include &, <, >, the mass deletion of records fails.
This issue is resolved.
  • ZenDesk Ticket(LJP-13476)
Vulnerabilities detected for the socket.io JavaScript file.
This issue is resolved.
References to the socket.io file have now been removed from the user interface.
  • SI#5424082
Delete user operation fails with reference errors in AgileApps, when the
username contains special characters like backslash(\). This issue is
specifically observed with users created after tenant registration,
hence tenant creation did not result in administrator creation.
This issue is resolved.
  • SI#5426279
An error occurs when trying to install a package in the production environment.
When a user subscribes to a newer version of a published package using the
overwrite option, and if this package does not contain the field and index
created on the same field as added by the previous version of the package
subscription, the deployment fails in the production environment.
This issue is resolved.
  • SI#5428216
The displayErrorMessage replacement method is not available.
This issue is resolved.
Use the displayToastMessage() method as an alternative to display the toaster.
  • SI#5428725
Multi-select picklist returns a string value instead of an array.
getMultiPickListSelectedValue() method returns a string value instead of an array,
in the new user interface.
This issue is resolved.
  • SI#5428537
Multi-select pick list does not allow multiple selections. To select multiple
options, user needs to open the pop-up for every option.
This issue is resolved.
  • SI#1431598
This issue is observed when fields have similar names such "Graduation" and
"Graduation details". In the layout rule configuration when "Graduation"
field is marked as "Show" and "Graduation details" field is marked as "Hide",
then in the corresponding configuration dialog both fields are marked as "Hide".
This issue is resolved.
  • SI#1432968; 1432992; 1240734; 1240741
In a mobile device, the application header is not accessible when we open the
side navigation panel in the record view.
This issue is resolved.
  • ZenDesk Ticket(LJP-13469)
Error section in a form is not focused correctly.
If there is an error in a section, then the focus is going to the next section.
This happens only if there are any hidden sections.
This issue is resolved.
  • ZenDesk Ticket(LJP-13475)
The 'Approve' and 'Reject' buttons are not accessible in the process task
dialog in a mobile device.
This issue is resolved.
  • ZenDesk Ticket(LJP-13477)
The on-load script is not loading after saving a form.
This enhancement provides a post save selection script, which will run after
the form is saved.
  • ZenDesk Ticket(LJP-13478)
In the new User Interface, save button of the record form cannot be hidden
by the layout rule in the new record creation dialog.
This issue exists in the new Sub-form dialog as well.
This issue is resolved.
  • ZenDesk Ticket(LJP-13487)
When an approval task is created from the process and when a user clicks on
the task name to open the task record for more details, approving it results
in a reject action.
This issue is resolved.
  • ZenDesk Ticket(LJP-13495)
Record locators can be configured to be associated with a variety of identifiers.
The related information section shows the relationship of a record with a parent
object. This record locator information in the related information section is not
easily identifiable in the new UI implementation. This feature enhancement now
shows record locator fields, instead of just the record ID in the previous
implementation.
  • ZenDesk Ticket(LJP-13473)
Parent records can be associated with related records through the use of lookup
fields. In lookup fields configuration, copy data can be configured such that
related records are prefilled from data in parent records. In related information
section, this copy data functionality is failing on first attempt.
This issue is resolved.
  • ZenDesk Ticket(LJP-13485)
Records can be configured to have hidden lookup fields. In the new UI associated
with release 10.13.7, the record filter throws an exception in the console.
This results in an improper execution of layout rules in the new UI.
This issue is observed only in Customer's environment. This issue did not exist
in the legacy UI.
This issue is resolved.
  • ZenDesk Ticket(LJP-13489)
User is not able to navigate to another page using custom button without reloading
the page.
A new JavaScript method 'navigateToInAppUrl' to navigate inside the application is
now provided.
  • ZenDesk Ticket(LJP-13490)
Sub-forms grid totals do not get updated in the field value on the record form.
This issue is resolved.
  • ZenDesk Ticket(LJP-13493)
Layout rule was not working while loading a form.
The value of the radio button field is not getting loaded while loading the form.
This issue is resolved.
  • ZenDesk Ticket(LJP-13497)
Methods 'addRecord()' and 'openNewRecordForm()' do not exist in the new User interface.
This issue is resolved.
Use the displayRecordDialog() method as an alternative to launch the record form in a dialog.
  • SI#7065
Instant calculation for the currency field value is not correct for Germany (Austria, Germany) :::locale when user clicks on the currency field for the second time. The final field
calculations are incorrect.
This issue is resolved.
  • ZenDesk Ticket(LJP-13521)
When the DateTime Fields are used in the add or update action of a Business Rule and
the value used is evaluated to 12:30 (in 24 hours format as the time format of the
logged-in user), the value is added or updated as 00:30.
This issue is resolved.
  • ZenDesk Ticket(LJP-13589)
Few of the internal server domains and corresponding ports, such as document server
port are exposed in CSP header.
This issue is resolved.
  • ZenDesk Ticket(LJP-13593)
'Error accessing datastore' error message is encountered when a user attempts to
delete the portal user or site user or both.
This issue is resolved.
  • ZenDesk Ticket(LJP-13594)
In German locale configuration, copy data from lookup field to number with decimal,
currency and percentage field types shows wrong calculations on these field values.
This issue is resolved.
  • ZenDesk Ticket(LJP-13464)
JavaScript getCheckBoxState() returns an empty string during onLoad instead of
true or false in the new UI implementation. This issue does not exist in the
old UI implementation.
This issue is resolved.
  • ZenDesk Ticket(LJP-13470)
After creating a new record, the page does not redirect to the record details page.
This enhancement provides a post save selection script to redirect to the record details page.
  • ZenDesk Ticket(LJP-13508)
ctrl 'c' opens a new add record dialog for record creation when viewing a record.
As per this enhancement, you can open a new add record dialog by pressing ctrl '+'.
  • SI#5428344
Sub-form grid totals in tables do not get updated when a macro is executed.
The calculated values are only usable within the update record actions, and
unusable if the field is used in validation.
This issue is resolved.

Version 10.13.8 (September 2020)

Following are the fixes available with this patch:

  • SI# 5422046
Using layout rule of type Assign value to Fields for numbers with decimal places
results in issues in the new UI.
When a user copies a number field value having decimal places to a text field
value using the layout rule of type Assign Value to Fields, the separator is
missing from the text field value.
This issue is resolved.
  • SI# 5419796
Picklist fields shows incorrect values in read-only mode in the new UI.
In the new UI, if the picklist fields are read-only, then the application shows
the picklist keys instead of the values for these picklist keys.
This issue is resolved.
  • SI# 1423286
Incorrect form loaded from the junction object.
If the lookup field has a child record, when the user clicks on the selected
record link, the application loads the parent form instead of the child object
form.
This issue is resolved.
  • SI# 5420009
The Approve or Reject buttons are not accessible in the mobile version of the
AgileApps platform.
When the user tries to approve or reject a task on the mobile version of the
AgileApps platform, the buttons are inaccessible to proceed with the action.
This issue is resolved.
  • SI# 5421644
Favicon is not applied in the new AgileApps UI.
The favicon configured in the Service Portal settings is not applied in the new
AgileApps UI. Instead, the standard AgileApps icon continues to show in the
browser tab.
This issue is resolved.
  • SI# 5419509
RTA field content was not available in the Related information table.
In the Related information table, the RTA field content preview was unavailable.
This issue is resolved.
  • SI# 5422042
Issues with numbers having decimal format symbols in the new UI.
Layout rules are messing up numeric type fields with decimal places in the new
UI. The issue occurs with the decimal format symbols ("." and ",").
This issue is resolved.
  • SI# 5422312
Reports tabular section is not expandable for the regular user.
If the Record Visibility filter is enabled, then the Reports table section is
not expandable for the regular user.
This issue is resolved.
  • SI# 5422314
Filtering and Previewing functions for a report fail to work for a regular user
who does not have the required permissions to edit the reports.
When a regular user tries to filter or preview a report after modifying any
report configuration, the platform throws an error saying "you do not have
permission to update the report".
This issue is resolved.
  • SI# 1426592
When the domains https://cdn.ckeditor.com & http://*.cke-cs.com are not
whitelisted implicitly for Content Security Policy (CSP), it results in
unexpected behavior in the Rich Text Area fields.
The domains https://cdn.ckeditor.com & http://*.cke-cs.com are not
whitelisted implicitly for Content Security Policy (CSP). This results in
unexpected behavior in the Rich Text Area fields. These domains should be enabled
on demand.
This issue is resolved.
  • SI# 5420483
The Save button is inaccessible on mobile dialogs.
When you create or update a record on an iPhone/IOS + Safari, or the Chrome
browser, the Save button becomes inaccessible or is hidden in the mobile
dialogs.
This issue is resolved.
  • SI# 5423901
Using disabled fields in lookup filters does not work in the new AgileApps UI.
If you set the value of a disabled field as the target for a lookup field to
filter the lookup dialog, you will not get any search results in the
new UI.
This issue is resolved.
  • SI# 1427655
User is not able to retrieve the XSRF token from the login response.
The XSRF token value is not available in the REST API login response.
This issue is resolved.
  • SI# 5425190
Incorrect layout shown when a user opens a Subform.
When a user opens a subform record, it shows the default layout instead of the
assigned layout.
This issue is resolved.
  • SI# 5420176
User with Regular Access Profile (without the Use Development Features
permission) is not able to call the Static Resource GET API.
When a user with Regular Access Profile ((without Use Development Features
permission ) tries to access Static Resource GET API, the platform throws an
error Status 404.
This issue is resolved.
  • SI# 5422097
Accessibility issues with Web Forms.
Following accessibility issues were observed with Web Forms:
  • The img field does not have 'alt' attribute.
  • The document does not have 'lang' attribute.
  • The form fields do not have 'label' attribute.
  • The '*'(asterik) for the required field does not have proper color contrast.
This issue is resolved.
  • SI# 5422692
The multi-byte(Non-english) characters do not display correctly in the Web
Service Component of a process module.
A user creates a process and specifies multi-byte (non-English) character(s)
in the "User Fixed Value" input mapping of the Web Service component. When the
user re-opens this Web Service component, it does not display the non-English
character(s) correctly.
This issue is resolved.

Version 10.13.7 (July 2020)

Following are the fixes available with this patch:

  • SI# 5416226
Issues with file attachments having 2 periods in the file name.
User is unable to upload a file with two consecutive dots (period) in the file
name.
This issue is resolved.
  • SI# 5414489
In the AgileApps new UI, the copy data mechanism is always triggered for a
Lookup field.
In the AgileApps new UI, when a user selects the lookup field record, copy data
will trigger and fill the field values. Then a user can append extra information
to the field and save the record. However, when this user revisits this record,
the appended information is not visible as the copy data mechanism is triggered
again.
This issue is resolved.
  • SI# 5414813
In custom form actions, selectedRecords[0] is returning wrong record ID.
In custom form actions, selectedRecords[0] is returning wrong record ID instead
of the current record ID.
This issue is resolved.
  • SI# 5415829
Regular user is not able to open the Report and gets an error "Error Accessing
Datastore".
Group Report throws an error "Error Accessing Datastore" when the record
visibility filter is enabled and the report is executed by a non-admin user.
This issue is resolved.
  • SI# 5415355
When a user edits a widget, incorrect values are displayed.
When a user edits a widget, the values in the widget are reset to the first
value in the list.
This issue is resolved.
  • SI# 5416504
Right-side menu is displaced when the user zooms out using the browser zoom-out
button.
In the new AgileApps UI, when the user uses the browser zoom-out button to zoom
out, the right side tool bar is displaced from its position and is moved to the
bottom of the main screen.
This issue is resolved.
  • SI# 5416507
Object selected in the left menu bar is not highlighted in detailed view.
When an application has more than one object and you select an object, this
object is highlighted in the list view. However, this highlighting is lost, when
the user selects any record in the detailed view.
This issue is resolved.
  • SI# 5415837
Object focus lost after accessing child object.
User is not able to link the child object records in a Multi Value Lookup to a
parent object.
This issue is resolved.
  • SI# 5417055
Unable to update user information in the Title field.
If the Title field for a user under Account Management > User, contains the
special characters like "&", "+", or "$", then the user is unable to update the
user details. An error "Please enter a valid title" is displayed.
This issue is resolved.
  • SI# 5416196
Record Filtering option does not work with Drop-Down setting in Lookup Field
Configuration.
Record Filtering option does not work with Drop-Down setting in Lookup Field
Configuration. It shows all the records instead of only the filtered records.
This issue is resolved.
  • SI# 5416229
Administration configuration capabilities are not available.
When the Global Broadcast Message functionality is active, and the new UI is
permanently turned on for a tenant, the Administrator configuration capabilities
are not available when you select the Settings option.
This issue is resolved.
  • SI# 1415577
No option to hide Lookup-Derived fields in layout rule actions.
Lookup-Derived fields are not available as part of the Show/Hide Sections or
Fields in the list of layout rules actions.
This issue is resolved.
  • SI# 5418113
Custom template does not get refreshed after installing the new package.
Even after installing the new AgileApps package, the custom template and custom
template access URL are not getting flushed from the cache. This results in the
new changes not reflecting in the system.
This issue is resolved.
  • SI# 5411623
Email addresses that contain the umlauts character show as invalid format in the
new AgileApps UI.
Email addresses containing the umlaut characters are validated as an invalid
email ID in the new AgileApps UI.
This issue is resolved.
  • SI# 1419307
Decimal field error in the form field of the new UI.
When currency field is copied to the formula field with currency as the return
type, then in the new AgileApps UI, the instant calculation for formula field
value is not correct for German(Austria, Germany) locale. The decimal places are
mismatched.
This issue is resolved.

Version 10.13.6 (June 2020)

Following are the fixes available with this patch:

  • SI# 5408787
Import feature does not work in Edge and IE browser.
User gets an error "The service encountered an error." while importing a file
using Edge or IE browser, if the document storage is on a windows shared
location and mounted on a specific mount point in the local directory of a Linux
environment.
This issue is resolved.
  • SI# 5411090
In an email, when the user clicks on a link to a case record, an error occurs.
As part of the default email template, the users receive links to case records.
When this link is clicked, it gives an error "Record does not exist" if the
record does not belong to the current application which the user is accessing.
This issue is resolved.
  • SI# 5410951
User was unable to delete a custom User Field.
User is unable to delete a custom User Field that was created in a system Object
‘User’.
This issue is resolved. One of the layout rules had ']' character in the
assign field value which resulted in a parsing error.
  • SI# 5414490
Multiselect picklist does not work as expected.
In a record form, when the user clicks on a multi-select picklist field and
selects Deselect all, the previously made selections are not appearing in the
list of options. For example, if there are 3 options A, B, and C; and the user
has previously selected option A. Now, the user selects B, and then clicks
Deselect all. In the list of options, the user will see only the option C,
whereas the options A and B should also be visible.
This issue is resolved.
  • SI#5412504
Clicking on a record link from the Dashboard results in a 404 error.
In the Dashboard, if the user opens a record that has a lookup field, and clicks
on the View link, it results in a 404 error.
This issue is resolved.
  • SI#5412504
In the Reports page, clicking a record link opens its details inside a frame.
After upgrading to 10.13.4, when the user clicks on a record link from the
Reports page, it opens the record details within the Report page. It gives the
appearance of page within a page.
This issue is resolved.
  • SI#5410094, SI#5413460
The onSave JavaScript with return false does not work as expected.
If onSave Form Script has any return statement; for example, return true/false,
then it gives a console error in the new UI. However, in the old UI, works as
expected. Additionally, if the script has a return false, then the subsequent
save action of the record should not be performed, but in the new UI it saves
the record.
This issue is resolved.
  • SI#5415651
AgileApps does not send appropriate MIME types to the browser for static
resources feature.
AgileApps does not send the correct MIME types to the browser and the page
loads with errors. The content-type is missing in the static resource and this
causes MIME type execution for javascript, included into static JSP pages.
This issue is resolved.


Version 10.13.5 (May 2020)

Following are the fixes available with this patch:

  • SI# 5406170
User gets an error "Stopped, Error in File Download - invalid argument" while
importing a file.
Import feature does not work if the document storage is on a windows shared
location and mounted on a specific mount point in the local directory of a linux
enviromment.
This issue is resolved.
  • SI# 5394989
Issues with the Print menu options in the new AgileApps UI.
When you print a record, HTML tags appear in the lookup fields display value in
the new AgileApps UI.
This issue is resolved.
  • SI# 5402435
Security issues identified in AgileApps platform.
There were few aspects of the AgileApps platform where security was not handled.
For example, CSP, CORS, and XSS.
Fixed all the security related issues.
  • SI# 5404515
User is unable to delete fields from an object.
When a user tries to delete a field from an object, an error message appears
stating that the field is used as the field default value for another object.
This issue is resolved.
  • SI# 5408789
Copy field feature does not work correctly for currency fields when user tries
to set a value from the lookup.
User copies the currency field data by using the Lookup field copy data
functionality. When selecting a record from lookup field dialog, if the currency
field has comma; for example, 23,432, it is truncated by the application and
shows as 23.00.
This issue is resolved. No values are truncated.
  • SI# 5408790
Enumerated labels are not translated correctly in some scenarios.
When users switch from their current language into a different language, the
enumerated labels are not translated in some scenarios.
This issue is resolved.
  • SI# 5406193
Invalid file type issue when uploading to server.
When the user tries to upload a file to the server that has a white space in its filename, it
fails to upload.
This issue is resolved.
  • SI# 5406983
The Lookup Derived Field information for a record is not available in the new
UI, when the on load custom script is executed.
When a user runs the On load custom script, the dependent Lookup field value
does not appear immediately.
This issue is resolved.
  • SI# 5396255
Rollup Summary fields does not work with currency fields.
While creating a Rollup Summary field, the user may encounter an error if the
index is not available. The user may try to resolve this issue by fixing the
missing index in a different tab of the same browser session and then return to
the Rollup Summary field creation page in the initial tab. In such cases, the
Rollup Summary field fails to work as expected.
This issue is resolved.
  • SI# 1412336
Email address of recipients is not auto-suggested in the new AgileApps UI.
In the older AgileApps UI, the email address of the recipients is auto-suggested
by the application while sending an email from a record. However, in the new
AgileApps UI, this auto-suggestion feature for the email address of the
recipients is not available.
This issue is resolved.
  • SI# 5409605
Create record dialog not completely accessible on mobile browsers.
When accessing AgileApps using the browsers on a mobile, users are unable to
access the Create record dialog. It is partially hidden and this happens on both
iOS and Android devices.
This issue is resolved.
  • SI# 5406810
Users are able to access those applications for which they do not have
permissions.
When users of one application click on another application for which they do not
have permissions, there is no error message to indicate the same. Also, they are
able to access record details of those applications for which they do not have
permissions.
This issue is resolved.
  • SI# 1407757, 1409316
User with insufficient permissions is able to modify the dashboard in the
AgileApps new user interface.
In the new user interface, a user with basic privileges can edit or change the
Dashboard details; for example, Dashboard name.
This issue is resolved.
  • SI# 1411233
User with insufficient permissions is able to edit the Dashboard widgets.
In the AgileApps new user interface, a user with basic permissions is allowed to
modify the widgets in the existing Dashboards. The user was also able to add
widgets.
This issue is resolved.
  • SI# 5406811
User faces problems when deleting users or teams.
When users try to delete a user or team, they encounter an error which shows the
component being deleted has dependencies in views. However, the user confirms
that the dependent views are already deleted. Also, the Global Recycle Bin is
empty.
This issue is resolved.


Version 10.13.4 (March 2020)

Following are the fixes available with this patch:

  • SI# 5401696
User is unable to delete applications.
User is unable to delete an application. After the first attempt to delete the
application, the "Delete" button is no longer available.
This issue is resolved.
  • SI# 5412744
AgileAppsLive encounters multiple validation errors when the user
tries to create or edit a record.
User is not able to update a case record from the banner when there is a
required lookup field with a value.
This issue is resolved.
  • SI# 5402773
Resource sharing fails with an error message.
When the user adds an object to Settings > Customization > Resource Sharing and
clicks Save, an error message appears. The object does not get listed in
Resource Sharing.
This issue is resolved.
  • SI# 5401932
Files added as attachments to a form continue to be available for download
despite the files missing from the server.
After you delete files from the server, the download action continues to be
available for files added as attachments to a form. The files are downloaded but
with no proper content.
This issue is resolved. Now when you try to download a missing file, you get a
file not found exception error message.
  • SI# 5403276
Action buttons not available on saving of a record.
After saving a record, the file download, zoom-in, and zoom-out action buttons
are not available.
This issue is resolved.

Version 10.13.3 (January 2020)

Following are the fixes available with this patch:

  • SI#5389782
Database view mapping does not work.
Object joining does not work with database view in IE browser.
This issue is resolved.
  • SI#5391875
Layout rule is not getting triggered in the new UI.
The layout rule does not get triggered in the new UI. The application does not
seem to identify that the checkbox is selected. When the user clears the
checkbox and selects it again, then the rule gets triggered.
This issue is resolved.
  • SI#1392586
Incorrect tooltip in the design time UI for AgileApps platform.
Tooltip was incorrect for the following:
1.In Objects > Forms > Form layout, the Record Information section shows
incorrect tooltip.
2.In Objects, when you create an External Data Source, the tooltip for Input
Mapping and Output Mapping is the same.
This issue is resolved.
  • SI#5389307
Unable to create a dashboard using Internet Explorer browser.
Compilation of JS files in Internet Explorer fails.
This issue is resolved.
  • SI#5391727
Code syntax incorrect for the function getSearchOperatorSeletElement.
In the file networking/js/unifiedjs-min_1566975603275.js, the code syntax is
incorrect for the function getSearchOperatorSeletElement.
This issue is resolved.
  • SI#5392381
CMIS interface does not recognize the document type in FileNet content
management tool.
System had an implementation for a document type name prefixed with D:. This was
not recognized in the FileNet content management tool.
This issue is resolved.
  • SI#5397699
Lookup field navigation link loads the default layout for the selected object.
When a user clicks on a lookup link in the new UI, he or she is redirected to
the default layout of the object, even if the user does not have the required
permission to view the default layout.
This issue is resolved.
  • SI#5390177, 5390729
Email sent to AgileApps as an attachment are always blank resulting in loss of
Email sent as an attachment (*.msg file) is renamed as Message_nnn.eml in cases
and is always blank.
This issue is resolved.
  • SI#1398276
Service Portal Domain in a sandbox environment shows the root tenant.
When a customer logs into a sandbox environment, the Service Portal Domain shows
the root tenant information.
This issue is resolved. Customer is informed that for a sandbox tenant, only the
Branding section is supported. Changes made to other sections are not
applicable. The same is communicated by means of documentation and a warning
message on the UI.

Version 10.13.2 (October 2019)

Following are the fixes available with this patch:

  • SI#5385078
PDF automatically generated and attached as part of the Email template, does not
open.
When a user uses the Email Template in the Send Email action of business rule
and Document Template of type HTML template as attachment in the Email template,
the PDF that is automatically generated using the Send Email action does not
open.
This issue is resolved.
  • SI#5384031
Files having more than one period (..) before the filename extension, results in
an error.
Files with more than period before the filename extension; for example, abc..txt
results in an error during upload.
This issue is resolved.
  • SI#5384909
The new UI for AgileApps does not show the related information section for an
external data source.
The new UI fails to show the external data source as the API used to get the
external data source does not fetch the required results. If the user switches
to the older UI, it works fine.
This issue is resolved.
  • SI#5386293
Help text shown for Event Rules needs correction.
The short description provided for Event Rules on the AgileApps UI is incorrect.
It reads "A Rule can execute unconditionally, or it can specify conditions that
must be met for the Rule to execute. When it executes, the Rule can take one or
more specified actions. It can also return a value." Event Rules do not have an
action to return a value.
This issue is resolved.
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