Version 10.14 Installable (webMethods Suite Version 10.7)

Release Notes for the installable version of the AgileApps Cloud platform.

See also: All Release Notes Release calendar

About the Installable Version

The installable version of the AgileApps Cloud platform allows you to create and manage a private cloud behind your firewall. AgileApps Cloud platform also helps you to set up a public cloud with a shared application and global data.

What's New

The latest update to the 10.14 release is the patch version 10.14.1. To view the list of fixes, see Version 10.14.1 (March 2021).

Features in 10.14 Release

Following is the list of features that are part of the 10.14 release.

Creating a Custom User Interface

Using this Custom User Interface (CUI) feature, you can design and deploy a CUI to an AgileApps Application. You can install a template which is a zip file that constitutes all the artifacts created for CUI by the Application Developers. For more information, see How to Create a Custom User Interface (CUI).

Theming Templates

You can now perform theming of custom user interface templates using the ace-lib-theme package. This allows you to customize the color and typography of the components in the AgileApps custom elements library. For more information, see AgileApps Custom UI.

Support Unauth Access (Guest Access Criteria)

AgileApps now supports a guest user to perform CRUD operations on an object without any authentication or login to AgileApps. It works on criteria-based permission models.

New tenant traffic for new Runtime User Interface

This feature allows by default activating a new runtime user interface for newly created tenant and redirecting a new tenant traffic for new Runtime User Interface

Support for Office365

It is now possible to use an office365 saved document as document template in AgileApps.

Case analytics

AgileApps now supports Case Analytics dashboard for the service desk application, in the new UI.

Forms 3 and 4 Column Configuration

Using this feature, you can configure the 3rd and 4th columns for a form. The 3 and 4 column configurations are applicable only for the new user interface of AgileApps. For more information, see Forms.

Support for Chinese Language

Chinese language is now pre-loaded into the AgileApps platform. For more information, see Supported Languages.

Support for Portuguese Language

Portuguese language is now pre-loaded into the AgileApps platform. For more information, see Supported Languages.

Support for CORS and CSP

AgileApps now provides an additional security layer in content loading and cross origin resource sharing policies with Content Security Policy (CSP) and Cross Origin Resource Sharing (CORS) mechanisms. It resolves any risks related to security attacks with the implementation of CORS and CSP headers. For more information, see Security Headers Settings.

Whitelisted File Types

The file types listed in the Whitelisted File Types section of the Service Configuration page are applicable for all cloud tenants. Only the file types listed here are supported by the application.

Metering

Metering collects information related to the usage of Software AG products which in turn is later used for billing purposes. Metering uses a license file for authenticating and gathering client information. For more information, see Metering for AgileApps.

Bug Fixes

Following are the fixes available.

Version 10.14.1 (April 2021)

Following are the fixes available with this patch:

• SI#5397699

Lookup field navigation link loads the default layout for the selected object.

When a user clicks on a lookup link in the new UI, he or she is redirected to

the default layout of the object, even if the user does not have the required

permission to view the default layout.

This issue is resolved.

• SI#5403276

Action buttons not available on saving of a record.

After saving a record, the file download, zoom-in, and zoom-out action buttons

are not available.

This issue is resolved.

• SI#5414544

AgileApps package installation fails using webMethods AgileApps Deployer on

a tenant where CSRF protection is enabled.When a user deploys an AgileApps

package using webMethods AgileApps Deployer on a tenant where CSRF protection

is enabled,the deployment fails with an error.

This issue is resolved.

• SI#5422046

Using layout rule of type Assign value to Fields for numbers with decimal places

results in issues in the new UI.

When a user copies a number field value having decimal places to a text field

value using the layout rule of type Assign Value to Fields, the separator is

missing from the text field value.

This issue is resolved.

• SI#5422042

Issues with numbers having decimal format symbols in the new UI.

Layout rules are messing up numeric type fields with decimal places in the new

UI. The issue occurs with the decimal format symbols ("." and ",").

This issue is resolved.

• SI#5422314

Filtering and Previewing functions for a report fail to work for a regular user

who does not have the required permissions to edit the reports.

When a regular user tries to filter or preview a report after modifying any

report configuration, the platform throws an error saying "you do not have

permission to update the report".

This issue is resolved.

• SI#5423473

"Record does not exist" error is encountered when deleting a child record with

parent child object relationship with OrphanDeleteCases record.

This issue is resolved.

• SI#5420483

The Save button is inaccessible on mobile dialogs.

When you create or update a record on an iPhone/IOS + Safari, or the Chrome

browser, the Save button becomes inaccessible or is hidden in the mobile

dialogs.

This issue is resolved.

• SI#5423901

Using disabled fields in lookup filters does not work in the new AgileApps UI.

If you set the value of a disabled field as the target for a lookup field to

filter the lookup dialog, you will not get any search results in the

new UI.

This issue is resolved.

• SI#5425190

Incorrect layout shown when a user opens a Subform.

When a user opens a subform record, it shows the default layout instead of the

assigned layout.

This issue is resolved.

• SI#5423903

Unable to create Case Type object records.

User is not able to create Case type object records as Case type objects are not

showing up in the Create New dialog in the new UI.

This issue is resolved.

• SI#5425380

The configured apache server port in ISV settings page gets reset to the default

port 0 after AgileApps upgrade.

This issue is resolved.

NOTE:

This port reset is observed during the following upgrades:

10.13.x to 10.13.9

10.12.x to 10.13.x

10.11.x to 10.13.x

10.10.x to 10.13.x

10.9.x to 10.13.x

This fix will only take effect post release 10.13.9. Hence users will experience

this fix only from release 10.14.0 onwards. Until then, users need to change

port settings manually after upgrade.In order to properly address this issue,

please follow the upgrade instructions at:

http://agileappscloud.info/aawiki/index.php/Upgrading_to_Version_10.13

• SI#5424541

Inherited subform in a child object is not working as expected.

Child object subform does not show the linking field that is shown in the parent

object.

This issue is resolved.

• SI#5425620

Unable to remove an association in the dependent picklist.

User is unable to remove an association in the dependent picklist.

This issue is resolved.

• SI#5425770

Record level visibility can be applied to objects like users, teams, roles and

user custom fields.When record level visibility is applied to users for

instance, the selected users are shown in the record level visibility dialog.

In the new UI implementation when connected over a slow internet,record level

visibility brings up a record marked as limited and the selected users are not

shown.

This issue is resolved.

• SI#5425985

Conditional layout rules cause certain fields to be activated based on other

field selections.In the new UI associated with release 10.13.7, the conditional

layout rules are not triggered when a checkbox field is checked or unchecked by

JavaScript API setCheckboxState(_sdForm, field, value).This issue did not exist

in the legacy UI.

This issue is resolved.

• SI#5428040

The uploaded profile picture does not appear properly.

This issue is resolved. The height of the picture should be more than the width

for the picture to be accepted.

• SI#5427228

Mass delete operation of records fails.

If the records view has more than 2500 records and the object title has unsafe

XML characters that include &, <, >, the mass deletion of records fails.

This issue is resolved.

• SI#5417530

When object records are imported with empty currency fields, import fails with

a "Field too long" error.

This issue is resolved.

• ZenDesk Ticket (LJP-13476)

Vulnerabilities detected for the socket.io JavaScript file.

This issue is resolved. References to the socket.io file have now been removed

from the user interface.

• SI#5430946

Template variable of parent object lookup field does not get replaced if it is

being used in an email template of child object. An end user will experience,

the created_id and modified_id not getting properly solved for child objects

due to this issue.

This issue is resolved.

• SI#5430766

Newly created macros against case objects with any given field conditional

visibility criteria, do not list in the macros menu after saving the record in

the new UI. This issue is not observed when browser window is refreshed. This

issue is not observed in legacy UI.

This issue is resolved.

• SI#5431130

Form layout delete fails with error "Layout is used in WebForm 'xyz', and cannot

be deleted", even though the form layout is not being used in the WebForm of

tenant. The root cause of this failure is the form layout being used in another

tenant through package subscribe.

This issue is resolved.

• SI#5432618

Consider a form with four sections, sec1, sec2, sec3, sec4, with each section

containing translated entries in the translation workbench. When a layout rule

is configured to show and hide sec1, it shows sec4 after save. This layout rule

show/hide configuration showing last section name instead of the selected

section name, occurs when form sections have translated entries in the

translation workbench.

This issue is resolved.

• SI#5433377

When a user logs into a tenant configured with LDAP, the platform synchronizes

all user information to AgileApps (first name ,last name, email, username,

company, title, mobile, phone, fax, street, city, state, zip, country).

This issue is resolved. For security purposes, this set is now limited to first

name, last name, email and username. This fix is not applicable to an existing

LDAP user, and hence the user will need to contact system administrator to

remove user personal information.

• SI#5433735

When a record containing a datetime field is updated to "blank", the

corresponding job in the scheduler gets deleted. This results in a failure of

the intended operation. For instance, if an object is created with a datetime

field and a timer rule such that, a "send email" operation is triggered in an

hour. This send email operation continues to be triggered in spite of a blank

value in the datetime field.

This issue is resolved.

• SI#5434540

The right side action panel automatically switches to the bottom of the page,

when zooming out from the record details page on a large screen. This issue is

not observed with zooming in.

This issue is resolved.

• SI#5434755

A user with regular access profile is not able to change the language in

personal setup. All other settings such as date-format work as expected.

This issue is resolved.

• SI#5435955

The discard of unsaved changes operation on a parent record is failing in the

new UI, when combined with the use of sub-forms. This issue is specifically

noticed on parent record cancel action, that contains a modified sub-form. On

the UI, this will be observed as repeated appearance of the prompt "You have

unsaved changes on this page...". This issue did not exist in the legacy UI.

This issue is resolved.

• SI#5436674

In New UI, auto-complete suggestions are inconsistent with the quick search

result in "User Lookup Field." When you search with the exact name (full name)

in "User Lookup Field" all the similar names also appear as auto-complete

suggestions.

This issue is resolved.

• SI#5424082

Delete user operation fails with reference errors in AgileApps, when the

username contains special characters like backslash(\). This issue is

specifically observed with users created after tenant registration, hence

tenant creation did not result in administrator creation.

This issue is resolved.

• SI#5422097

Accessibility issues with Web Forms.

Following accessibility issues were observed with Web Forms:

- The img field does not have 'alt' attribute.

- The document does not have 'lang' attribute.

- The form fields do not have 'label' attribute.

- The '*'(asterik) for the required field does not have proper color contrast.

This issue is resolved.

• SI#5426279

An error occurs when trying to install a package in the production environment.

When a user subscribes to a newer version of a published package using the

overwrite option, and if this package does not contain the field and index

created on the same field as added by the previous version of the package

subscription, the deployment fails in the production environment.

This issue is resolved.

• SI#5428216

The displayErrorMessage replacement method is not available.

This issue is resolved. Use the displayToastMessage() method as an alternative

to display the toaster.

• SI#5428725

Multi-select picklist returns a string value instead of an array.

getMultiPickListSelectedValue() method returns a string value instead of an

array, in the new user interface.

This issue is resolved.

• SI#5428537

Multi-select pick list does not allow multiple selections. To select multiple

options, user needs to open the pop-up for every option.

This issue is resolved.

• SI#1431598

This issue is observed when fields have similar names such "Graduation" and

"Graduation details". In the layout rule configuration when "Graduation" field

is marked as "Show" and "Graduation details" field is marked as "Hide", then in

the corresponding configuration dialog both fields are marked as "Hide".

This issue is resolved.

• SI#1432968, 1432992, 1240734, 1240741

In a mobile device, the application header is not accessible when we open the

side navigation panel in the record view.

This issue is resolved.

• ZenDesk (LJP-13469)

Error section in a form is not focused correctly.

If there is an error in a section, then the focus is going to the next section.

This happens only if there are any hidden sections.

This issue is resolved.

• ZenDesk (LJP-13475)

The 'Approve' and 'Reject' buttons are not accessible in the process task dialog

in a mobile device.

This issue is resolved.

• ZenDesk (LJP-13477)

The on-load script is not loading after saving a form.

This enhancement provides a post save selection script, which will run after

the form is saved.

• ZenDesk (LJP-13478)

In the new User Interface, save button of the record form cannot be hidden

by the layout rule in the new record creation dialog.

This issue exists in the new Sub-form dialog as well.

This issue is resolved.

• SI#1436179

When an approval task is created from the process and when a user clicks on the

task name to open the task record for more details, approving it results in a

reject action.

This issue is resolved.

• ZenDesk (LJP-13495)

Record locators can be configured to be associated with a variety of

identifiers. The related information section shows the relationship of a record

with a parent object. This record locator information in the related information

section is not easily identifiable in the new UI implementation. This feature

enhancement now shows record locator fields, instead of just the record ID in

the previous implementation.

• SI#5431509

In New UI "Error accessing datastore" error is encountered on an mobile device,

when opening or accessing a web-tab setup as a Java Server Page(JSP) in

AgileApps. This issue is not observed when this JSP is opened on desktop

browser tab. This issue is not observed in legacy UI.

This issue is resolved.

• SI#5433089

Attempting to open files with extensions .txt, .doc, .xls, etc results in error

"An error occurred while loading the PDF::stream must have data". The uploaded

files attempt to open with open office, in spite of open office being disabled.

This issue is not observed in legacy UI.

This issue is resolved. Files now directly download when open office is disabled.

• SI#1407757, 1409316

User with insufficient permissions is able to modify the dashboard in the

AgileApps new user interface.

In the new user interface, a user with basic privileges can edit or change the

Dashboard details; for example, Dashboard name.

This issue is resolved.

• SI#1411233

User with insufficient permissions is able to edit the Dashboard widgets.

In the AgileApps new user interface, a user with basic permissions is allowed to

modify the widgets in the existing Dashboards. The user was also able to add

widgets.

This issue is resolved.

• SI#5422692

The multi-byte(Non-english) characters do not display correctly in the Web

Service Component of a process module.

A user creates a process and specifies multi-byte (non-English) character(s)

in the "User Fixed Value" input mapping of the Web Service component. When the

user re-opens this Web Service component, it does not display the non-English

character(s) correctly.

This issue is resolved.

• ZenDesk (LJP-13473)

Parent records can be associated with related records through the use of lookup

fields. In lookup fields configuration, copy data can be configured such that

related records are prefilled from data in parent records. In related

information section, this copy data functionality is failing on first attempt.

This issue is resolved.

• SI#5429185

Records can be configured to have hidden lookup fields. In the new UI associated

with release 10.13.7, the record filter throws an exception in the console.

This results in an improper execution of layout rules in the new UI.

This issue is observed only in Customer's environment. This issue did not exist

in the legacy UI.

This issue is resolved.

• ZenDesk (LJP-13489)

User is not able to navigate to another page using custom button without

reloading the page. A new JavaScript method 'navigateToInAppUrl' to navigate

inside the application is now provided.

• ZenDesk (LJP-13490)

Sub-forms grid totals do not get updated in the field value on the record form.

This issue is resolved.

• ZenDesk (LJP-13493)

Layout rule was not working while loading a form.

The value of the radio button field is not getting loaded while loading the form.

This issue is resolved.

• ZenDesk (LJP-13497)

Methods 'addRecord()' and 'openNewRecordForm()' do not exist in the new User

interface.

This issue is resolved. Use the displayRecordDialog() method as an alternative

to launch the record form in a dialog.

• SI#7065

Instant calculation for the currency field value is not correct for Germany

(Austria, Germany) locale when user clicks on the currency field for the second

time. The final field calculations are incorrect.

This issue is resolved.

• ZenDesk (LJP-13521)

When the DateTime Fields are used in the add or update action of a Business

Rule and the value used is evaluated to 12:30 (in 24 hours format as the time

format of the logged-in user), the value is added or updated as 00:30.

This issue is resolved.

• ZenDesk (LJP-13580)

Decimal fields are not displayed as per the decimal places configuration in

many-to-many field popup. For instance, 274.11 is displayed as 274.

This issue is resolved.

• ZenDesk (LJP-13582)

The changed attributes of user are not synced between LDAP server and AgileApps.

The issue is resolved. More details on this visit the page:

http://agileappscloud.info/aawiki/index.php/Single_Sign-On#SAML_Settings.

• ZenDesk (LJP-13589)

Few of the internal server domains and corresponding ports, such as document

server port are exposed in CSP header.

This issue is resolved.

• SI#1436178

Audit log entry is missing for send email triggered from record details page.

This issue is resolved.

• SI#1436222

'Error accessing datastore' error message is encountered when a user attempts

to delete the portal user or site user or both.

This issue is resolved.

• ZenDesk (LJP-13594)

In German locale configuration, copy data from lookup field to number with

decimal, currency and percentage field types shows wrong calculations on

these field values.

This issue is resolved.

• SI#5431130

Form layout delete fails with error "Layout is used in WebForm 'xyz', and

cannot be deleted", even though the form layout is not being used in the WebForm

of tenant. The root cause of this failure is the form layout being used in

another tenant through package subscribe.

This issue is resolved.

• SI#1432810, 1240677

The changed attributes of user are not synced between LDAP server and AgileApps.

The issue is resolved. More details on this visit the page:

http://agileappscloud.info/aawiki/index.php/Single_Sign-On#SAML_Settings.

• SI#5431131

Webservices are used to extract data from external systems into the AgileApps,

sometimes in the form of writing a response into a record field. This Webservice

invocation fails if the Webservice JSON response has root key with all numeric

characters. This issue is not observed when the Webservice is tested through the

"Test" button. This issue is specifically observed on rule action

"Execute Webservice".

This issue is resolved.

• SI#5432032

If the user time format is set as 24 hours, on adding a multi-step to a record

the due date by default appears as 01/01/1970. The due date entered by the user

gets replaced by the default date 01/01/1970.

This issue is resolved.

• ZenDesk (LJP-13470)

After creating a new record, the page does not redirect to the record details

page. This enhancement provides a post save selection script to redirect to

the record details page.

• ZenDesk (LJP-13508)

ctrl 'c' opens a new add record dialog for record creation when viewing a record.

As per this enhancement, you can open a new add record dialog by

pressing ctrl '+'.