Getting Started

These pages are intended to help you to get started as easily and quickly as possible.

Creating a new platform account

• Hosting Options
• Setting up Your Cloud Account
• Minimum Client Requirements

Using the platform

• Using the Agent Portal
• Experimenting with ServiceDesk
• Viewing Cases
• Working with Cases
• Working with Tasks

Designing and Customizing

• Branding Applications for Your Organization
• Customizing ServiceDesk Operations
• Automating and Optimizing Your Activities
• Configuring and Using the Service Portal
• Application Options