SLAs and SLOs

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Revision as of 23:44, 18 April 2013 by imported>Aeric (Created page with "For information on Service Level Agreements (SLAs), see [https://acmeqamain.longjump.com/networking/servicedesk/index.jsp?aplicationId=#_articles/CaseFlow_10_SLAs Setting Up SLAs...")

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For information on Service Level Agreements (SLAs), see Setting Up SLAs and SLA Objectives in the ServiceDesk Knowledge Base.

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