Tenant Capabilities

Service Provider URL: http://{yourDomain}/networking/Service?t=1&targetpage=ViewPort.jsp
Tenant Management System > Tenants > {Tenant} > Quick Links > Manage Tenant Capabilities

Available to Service Providers, this option provides the ability to configure platform options for service subscribers.

About Tenant Management

This feature enables real-time management of tenants in the AgileApps Cloud platform, providing Service Providers (ISVs) with the ability to:

• Analyze accounts, set up custom branding, and act as tiered support for clients
• Set up client capabilities, proxy login to customer accounts (for support, setup or management control), and provides a full view of managed tenants
• Create branding for email templates and messaging, login pages, headers and footers

Considerations

• Due to the specialized nature of these features and the associated resource commitments, consider deploying only the options that are necessary to each tenant.

Managing Tenant Capabilities

ISV users in Roles with Proxy Login Access permission can grant/revoke options for Tenants

Logging In

To administer the features in your instance of the AgileApps Cloud platform, you need to log in as a user with administration privileges.

The initial login account is: admin@longjump.com

(Additional users may also be assigned Roles that have been granted administration privileges.)

Deactivating a Tenant

1. Visit the Service Provider URL: http://{yourDomain}/networking/Service?t=1&targetpage=ViewPort.jsp.
2. In the sidebar under Workspace, click Tenants
3. Navigate to the tenant (customer) of interest.
4. In the Quick Links section, click the Manage Tenant Capabilities link.
5. Click [Edit]
6. Under Billing Information turn off the Active checkbox.
7. Click [Save]

Configuring Tenants

To enable/change Tenant Configuration Options

1. Visit the Service Provider URL: http://{yourDomain}/networking/Service?t=1&targetpage=ViewPort.jsp.
2. In the sidebar under Workspace, click Tenants
3. Navigate to the tenant (customer) of interest.
4. In the Quick Links section, click the Manage Tenant Capabilities link.
5. Click [Edit]
6. Change the features available to this customer.
7. Click [Save]

Tenant Capabilities

Create Objects Custom Access Criteria Manage Sites Multiple Languages Overwrite Previous Package Install Package from File Single Sign-On Sandboxes Collision Warnings for All Objects Session Management

Create Application Developer Tools Mass Deployment of Packages to Tenants Object Inheritance Publish Package Synchronous Rollup Summary Fields Mobile Access Record Level Visibility

Default Settings for Tenant Capabilities

This table summarizes the default settings for new tenants in On-Premise installations and in the cloud. (Settings that are off by default tend to be features that are little-used, which introduce a significant performance overhead.)

	Default
Option	On-Premise	Cloud	Notes
Create Application	off	On
Create Objects	On	On
Collision Warnings for All Objects	off	off
Concurrent Sessions Limit	off	off
Custom Access Criteria	off	On
Developer Tools	On	On
Install Package from File	off	On
Manage Sites	off	On
Mass Deployment of Packages to Tenants	off	off
Mobile Access	On	On
Multiple Languages	off	off
Object Inheritance	off	On
Overwrite Previous Package	off	off
Publish Package	off	On
Record Level Visibility	off	off	Rarely needed. Adds performance overhead and takes up space in the UI.
(Synchronous) Rollup Summary Fields	off	off
Sandboxes	off	off
Single Sign-On	off	On

Execution Limits

Maximum number of Rollup Summary Fields

The maximum number of Rollup Summary Fields allowed in the platform. (Each carries out operations in the background to keep the value up-to-date across the database, increasing the load on the system.)

Max. Job Count

The maximum number of scheduled jobs that can be executed per day. (This value only affects legacy customers enrolled in old billing plans. It is ignored for newer customers for whom Block Pricing is in force.)

Rest API bulk operation max limit

The maximum number of records that can be in included in one call to the REST API:bulk record Resource. Default is 25.

Active

Determines whether the tenancy is active. Unchecking this box prevents that tenant's users from logging in.

Java Code Governors

Apply governors in Java code?

Turns tenant-level Governance ON or OFF. The default is ON.

• If unchecked, tenant has effectively unlimited use of Java resources. (Protections against runaway code are still in place, but the ceiling is very high.)
• These governors apply to each execution request--a request for platform execution resources that begins when tenant code executes (Java code in a Data Policy, Java code in a JSP page, or JavaScript code in an HTML page), and ends when that code terminates.

Apply custom limits for tenant

Used to set individual limits for the tenant. The default is OFF. When off, global settings are used. When on, values can be specified for:

• Tenant level string size - The total size of all strings allocated in the Java heap space during an execution request.
• Tenant level statement count - The maximum number of Java code statements that can be run during an execution request.
• Tenant level CPU time - The maximum number of CPU milliseconds that can be consumed during an execution request.

Learn more: Governors on Java Code

Setting up a Development Environment

These options are typically enabled together to set up a development environment:

Overwrite Previous Package Publish Package Developer Tools Manage Sites

Multiple Languages Object Inheritance Install Package from File