Difference between revisions of "Service Provider"
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Service Providers are ISVs (Independent Software Vendors) and MSPs (Managed Service Providers) who design, develop and deploy web-based business applications that ''connect information, people and processes'' in the {{enterprisebrand}}. | Service Providers are ISVs (Independent Software Vendors) and MSPs (Managed Service Providers) who design, develop and deploy web-based business applications that ''connect information, people and processes'' in the {{enterprisebrand}}. | ||
__TOC__ | |||
===About ISVs and MSPs=== | |||
;Key differences: | ;Key differences: | ||
:*ISVs host the {{enterprisebrand}} on servers they manage, while MSPs use an ISV-hosted instance of the {{enterprisebrand}} | :*ISVs host the {{enterprisebrand}} on servers they manage, while MSPs use an ISV-hosted instance of the {{enterprisebrand}} | ||
:*Configuration options differ for ISVs and MSPs, because hosting is controlled at a different level | :*Configuration options differ for ISVs and MSPs, because hosting is controlled at a different level | ||
=== | ====ISVs==== | ||
{{:ISV}} | {{:ISV}} | ||
====MSPs==== | |||
{{:MSP}} | {{:MSP}} | ||
Revision as of 01:25, 4 August 2011
Service Providers are ISVs (Independent Software Vendors) and MSPs (Managed Service Providers) who design, develop and deploy web-based business applications that connect information, people and processes in the AgileApps Cloud platform.
About ISVs and MSPs
- Key differences
-
- ISVs host the AgileApps Cloud platform on servers they manage, while MSPs use an ISV-hosted instance of the AgileApps Cloud platform
- Configuration options differ for ISVs and MSPs, because hosting is controlled at a different level
ISVs
An "ISV" (also known as an installer, or Service Provider) is someone who installs and administers the platform's Installable Version.
The platform's Installable Version lets you:
- Set up Collaborative Development Configurations
- Manage Tenants in a self-hosted environment
- Manage Tenant Capabilities to determine which tenants have access to which features
- Use Service Provider Settings to specify global settings that apply to all tenants
- Customize the user interface, support information and branding for tenants.
- Design custom application solutions for use by their tenants
It is also possible to:
- Set up a Default Tenant Database
- Set up a Global Tenancy to automatically share common data with tenants
- Learn more: Installable Version
- Considerations
-
- Operators of the Installable Version generally provide Customer Support to their Tenants