Difference between revisions of "Software Requirements"

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<includeonly>===Software Requirements===</includeonly>
<includeonly>===Software Requirements===</includeonly>
====Software Required for Installation====
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|Operating System
|Operating System
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* 64 bit OS recommended
* 64 bit OS recommended
: with Perl installed (compatible with MySQL Server)
: with Perl installed (compatible with MySQL Server)
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|Java
|
* Oracle JDK 8.0<!--, release _06 or above -->
: '''Notes:'''
::* Libraries from the JDK (development kit) are required. The JRE (runtime environment) is insufficient.
::* The Oracle JDK is required. At the time of this writing, the Open JDK does not work.


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:* mysql-connector-java-5.1.24-bin.jar, downloaded from [http://dev.mysql.com/downloads/connector/j/ here]
:* mysql-connector-java-5.1.24-bin.jar, downloaded from [http://dev.mysql.com/downloads/connector/j/ here]
:*  jta.jar, downloaded from [http://download.oracle.com/otndocs/jcp/7287-jta-1.0.1a-class-oth-JSpec/?submit=Download here]
:*  jta.jar, downloaded from [http://download.oracle.com/otndocs/jcp/7287-jta-1.0.1a-class-oth-JSpec/?submit=Download here]
|}


====Additional Software Required for Platform Functionality====
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|Mail Server
|Mail Server

Revision as of 21:04, 18 September 2015

Software Required for Installation

Operating System
  • RedHat Enterprise Linux Server - Version 5 or Version 6
  • SUSE Linux Enterprise Server - Version 11
  • 64 bit OS recommended
with Perl installed (compatible with MySQL Server)
MySQL Server
  • MySQL Version 5.5.xx (Community Edition or Community Enterprise Edition)
  • MySQL Client
  • MySQL Shared libraries
  • MySQL Shared compatibility libraries
  • MySQL Headers and libraries
  • Required configuration for the platform. (See: Configuring the MySQL Server)
Libraries Download these third-party libraries to a folder of your choosing. You'll provide the location of that folder during the installation, to integrate them into the system.
  • mysql-connector-java-5.1.24-bin.jar, downloaded from here
  • jta.jar, downloaded from here

Additional Software Required for Platform Functionality

Mail Server
Mail Server Configuration
  • Choose any of postfix, sendmail, etc.
  • This mail server should run on TCP Port 25
  • The mail server should always be up and running for the platform functionality to work as expected
  • Test and verify the Mail Server MTA (Mail Transfer Agent) with this command:
echo "test mail" | mail -s "hello" admin-name@myserviceproviderdomain.com
An email message should be received at the specified address. If the confirmation message does not arrive, check the mail log to discover the cause.

Memcached
Memcached 1.4.10 for caching
Web Server
Optional, but Recommended
Apache HTTP server 2.2.21
  • The Apache web server can be placed in front of the Tomcat appserver to deliver static content more efficiently.
  • It is recommended for systems with large numbers of Static Resources and Documents
  • The following modules must be compiled into Apache during installation:
mod_proxy
mod_ssl
mod_expires
mod_headers

OpenOffice (optional)
OpenOffice 3.2.0 or higher
soffice -headless -accept="socket,host=127.0.0.1,port=8100;urp;" -nofirststartwizard

Notepad.png

Note: If you have a problem with glibc library version incompatibility while installing OpenOffice 3.4.x (usually happens on RedHat with version 5.6 and lower), you should download and install OpenOffice 3.20

HornetQ (optional)
HornetQ 2.2.14
  • The Messaging Server is an optional platform component that:
  • Handles messages sent by a Twitter Search
  • Handles the on-screen notifications when people are viewing the same Case, to prevent editing-collisions.