Version 10.7 Platform

See also: Version 10.6 Platform (previous release) All Release Notes Upcoming Releases

October Release (18 Oct 2016)

Ehcache as an option to memcached

AgileApps now supports Terracotta Ehcache as an option to Memcached for storing object metadata in the cache. This option is available when the user chooses to install AgileApps for on-premise environment.

For more information, see Configuring Ehcache

Delegation through Proxies

When a user is unavailable, the user has the flexibility to delegate the access profile and role to another user.

For more information, see Task Delegations

AgileApps Migration Utility

On-premise users are now provided with an upgrade utility to migrate from 10.5 to 10.6 and upwards in a side-by-side setup.

MySQL5.7 certification

AgileApps is now certified with MySQL v5.7 Community Edition.

RHEL7 certification

AgileApps is now certified on RHEL7 environment.

September Release (18 September 2016)

Bug Fixes

• LJP-1833

The article template shows improper validation message.

The validation message shown in the article template is improper because the template field names do not match with the data base field names.

This issue is resolved.

• LJP-1839

Clicking the 'send test email' button in the campaign page displays an error.

This issue is resolved. The 'send test email' and 'refresh campaign' buttons are removed from campaign page.

• LJP-1336

Business rule to add a team in the TenantManagement application displays an error.

When adding a team to a class of a tenant in the TenantManagement application, the business rule to trigger

that method displays an error.

This issue is resolved.

• LJP-1904

Running the aggregate functions in MySQL returns null.

This is due to a space character in the select clause.

This issue is resolved.

• LJP-1849

Cannot enable the 'Act as Delegate' option for user settings and the 'Manage-Delegation' option for Access Profile

settings.

If the administrative permissions are not available for the admin Access Profile, then the ‘Act as Delegate' option under user settings and the 'Manage Delegation' option for Access Profile cannot be enabled.

This issue is resolved.

• LJP-1620

Enabling self-registration flag in service portal configuration page is mandatory.

The user creation through Single Sign On in the service portal requires enabling the self-registration flag. If the self-registration flag is disabled, the system displays an error and redirects to AgileApps login page.

This issue is resolved.

• LJP-1981

Unable to configure messaging channel in AgileApps.

An error occurs while creating messaging channel with the error message ""Error accessgin datastore"".

This issue is resolved. The script related to the messaging channel is modified.

• LJP-1443

Dashboard name is not correctly translated when the language is changed to French.

On providing a dashboard name for French translation, the Service Desk application dashboard does not display the name after single quotes.

This issue is resolved.

• LJP-1838

Able to select a user as delegate without 'Act as Delegation Proxy' permission.

Users without 'Act as Delegate' permission are displayed on auto suggest feature in the new Proxy Configuration screen.

This issue is resolved.

• LJP-1873

In Delegations view, Show more and Show less text is not localized.

Show more and Show less text is not localized even after changing

the language from English to other language.

This issue is resolved.

• LJP-1411

Cache layer receives repeated requests for the same key.

The cache layer receives repeated requests for the same key when trying to access the case form layout.

This issue is resolved.

• LJP-1985

Delegates inherit the role set while attempting proxy login.

When two delegates are assigned for the same user, proxy login using one delegate selects the roles of that delegate. However, the roles are inherited to both the delegates.

This issue is resolved.

• LJP-2006

Built-in form script blocks the recordPlatform browser page.

When trying to create a new record for an object in the recordPlatform, the built-in script for the record blocks the browser page.

This issue is resolved.

• LJP-995

Tenant specific background color cannot be applied.

When the background header color is removed in the main domain URL, the tenant specific

background color is not applied. The background header color turns black instead.

This issue is resolved.

• LJP-1740

The application focus order is partly incoherent.

The tab sequence does not correspond to the visual display and logical work order. Also, the elements which do not interact

are focussed while navigating through the application. Due to this, it is difficult for the visually impaired users to navigate through the applications using the tab key.

This issue is resolved.

• LJP-1900

The starting number of the Auto-number field must be an integer.

The Starting Number of a customer field of type Auto-number must be an integer. However, providing characters in the

Auto-number field is not displaying an error message.

This issue is resolved.

• LJP-1709

The email application is slow.

Having large number of emails in the mail box slows down the email application. This results in the failure of the quartz job

and causes OutOfMemory issues.

This issue is resolved.

• LJP-1844

Unable to include owner field in an object form.

Including owner field in an object form displays an error if the owner field is not focussed.

This issue is resolved.

• LJP-1954

Upgrade utility program works improperly and displays command failed error during database backup of installed version of AgileApps.

This is because of inadequate permissions available to the database user to run the upgrade utility program.

This issue is resolved.

• LJP-1982

Unable to display the list of available users.

Clicking the lookup search in the user lookup does not display the list of available users.

This issue is resolved.

• LJP-1915

Unable to display success message.

After creating an application or an object using a wizard, the success message is not displayed if the application title

or the object title contains a string.

This issue is resolved.

• LJP-1613

Site user gets disconnected if the application window is inactive.

If the password policy setting for inactive session timeout is set as 'never', the application can remain inactive. However, if the application window is inactive beyond 45 minutes, the site user gets disconnected and is converted to a guest user.

This issue is resolved.

• LJP-1984

Unable to display success message.

After creating an application or an object using a wizard, the success message is not displayed if the application title

or the object title contains a string.

This issue is resolved.

• LJP-1901

Check box field default value is not working for 'true'.

If the default value for the check box is set as 'true' in a new record, the check box is checked by default. However the default check is not working for true value.

This issue is resolved.

• LJP-1698

REST API for fetching process task details for case objects does not return any record.

REST API returns success code but not any record.

This issue is resolved. REST API returns records successfully.

• LJP-1962

Unable to view child object record.

The child object created from a parent record does not show the child object record while clicking on it.

This issue is resolved.

• LJP-1937

User detail attribute is renamed.

The 'customer_id' field part of the user detail attribute is renamed to 'customerId'. The customer_id' field part is not available in the user detail map but its value is accessible using 'customerId'.

This issue is resolved.

• LJP-1940

The custom script for HideActionsMenuItems runs inconsistently.

The custom script for on-load event containing multiple instances of hideActionsMenuItems runs inconsistently.

This issue is resolved.

• LJP-1701

Unable to display dependent picklist.

The dependent picklist cannot be displayed when a process model with decision switch is created.

This issue is resolved.

• LJP-418

‘Remember me on this computer’ option is not working for Chrome and Firefox browsers.

As part of the security processes, the 'Remember me on this computer' option has been removed from the browser's login page.

This issue is resolved. :::

• LJP-1970

Unable to create 'New Related Information' in the Default form.

Creating 'New Related Information' in the Default form displays an error even if all the fields are filled with proper data.

This issue is resolved. :::

• LJP-2071

Unable to perform proxy login for 'Customer Support Login.'

The link for ‘Customer Support Login’ in LongJump screen is obsolete. The link redirects to a page which displays an error message.

This issue is resolved.

• LJP-944

Special characters in the PDF reports are not displayed properly.

The special characters or multi-byte characters present in the report chart created through Scheduled Report are not displayed properly.

This issue is resolved. :::

• LJP-2044

The login screen scrollbar is not working.

After increasing the text size, the link to the guest user form is displayed outside the visible area. The user is unable to scroll outside the visible area to click the link.

This issue is resolved.:::

• LJP-1975

AgileApps profile menu popup has CSS issue.

The tick icon shown beside the active role in the profile menu is not aligned properly. If the role name is long and the role is active, then the tick icon is misplaced.

This issue is resolved.

August Release (18 August 2016)

Bug Fixes