Difference between revisions of "Version 10.1 Platform"
From AgileApps Support Wiki
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<!--These updates represent improvements in information content & delivery , rather than new features.--> | <!--These updates represent improvements in information content & delivery , rather than new features.--> | ||
:* [[Setting up Your Account]] (for when you're just getting started) | :* [[Setting up Your Account]] (for when you're just getting started) | ||
:* [[HowTo:Create Cases from Mobile Devices]] | :* [[HowTo:Create Cases from Mobile Devices]] | ||
:* [[HowTo:Send Messages to Multiple Recipients]] | :* [[HowTo:Send Messages to Multiple Recipients]] | ||
:* [[ServiceDesk application]] (new section | :* [[ServiceDesk application#About ServiceDesk]] (new section) | ||
:* [[Case Analytics]] (the statistics-gathering feature of ServiceDesk) | :* [[Case Analytics]] (the statistics-gathering feature of ServiceDesk) | ||
:* [[Application Testing]] | |||
:* [[Java Debugging Tips#Use a JSP Page to Test a Code Fragment]] (new section for developers) | :* [[Java Debugging Tips#Use a JSP Page to Test a Code Fragment]] (new section for developers) | ||
:* [[Creating Dynamic Case Management Apps]] (a new index page for PDF articles) | :* [[Creating Dynamic Case Management Apps]] (a new index page for PDF articles) | ||
Revision as of 01:05, 5 February 2014
See also:
- Version 10.0 Platform (previous releases)
- All Release Notes
Coming Next
External Lookups using Web Services
- External Lookup fields allow users to use a Web Service to select a record from an external database.
- Learn more: Field Types, Web Services
New in the Docs
- Setting up Your Account (for when you're just getting started)
- HowTo:Create Cases from Mobile Devices
- HowTo:Send Messages to Multiple Recipients
- ServiceDesk application#About ServiceDesk (new section)
- Case Analytics (the statistics-gathering feature of ServiceDesk)
- Application Testing
- Java Debugging Tips#Use a JSP Page to Test a Code Fragment (new section for developers)
- Creating Dynamic Case Management Apps (a new index page for PDF articles)
- Building a Dynamic Case Management Application in the AgileApps Cloud (pdf) updates:
- "Introduction to DCM" was extracted to a second article
- __TBD: Modify the procedures and screen captures to reflect the improved naming-options.__
- __TBD: Add Web Service examples.__
17 Jan 2014
LDAP Integration
- LDAP integration allows admins to manage enterprise users in a single location. On-premise installations will want to take advantage of this feature to automatically recognize LDAP entries as platform users, allowing the users to log in with their normal credentials, while automatic synchronization with the LDAP server keeps the platform up to date.
- Learn more: LDAP Configuration
Language Packs
- The platform interface can be presented in a variety of different languages, including French, Italian, German, and Spanish, as well as English. The choices available to users are determined by your Company Settings.
- Learn more: Company Information#Available Language Settings
Note:
For the AgileApps Cloud platform running in the public cloud, a support request must be filed to enable language choices other than English.Post-Selection Javascript for Lookup fields
- Javascript code can be executed after a Lookup target has been selected.
- Learn more: Post Selection JavaScript
Specify Catalog Description and Icon when Publishing a Package
- The icon and description that appear in the catalog can be specified when the package is published.
- Learn more: Packages#Publish a Package
Post-Selection Javascript for Lookup fields
- Javascript code can be executed after a Lookup target has been selected.
- Learn more: Post Selection JavaScript
REST API Enhancements
- When uploading a file using the REST API, the isBase64Encodedquery parameter can be used to specify that the file contains encoded binary data.
- Use the appId query parameter to restrict a list of returned objects to those that are part of a specific application.
- Learn more: REST API:object Resource##Retrieve all Objects
- When returning data for an enumerated field, the REST API:record Resource returns the field label in addition to the field value, using the XML attribute, displayValue.
